iPhone can't find ORBI network

[PJVPHD]

recent issue developed on iPhone (older iPhone 7)...

iPhone Orbi app can't find ORBI network ...

phone is conected to internet, many apps work with or without cellular turned on...

main issue is that the Ring/Blink apps can't access live view from phone because they say iPhone isn't connected to internet...those apps work well otherwise...happens whether I'm connected to home network or external networks

working off current iOS 14.6... iPad connects and allows all app access including ORBI which also says the phone is connected...ORBI running firmware V2.6.2.104

[PJVPHD · Accepted solution]

Issue was with iPhone…not the Orbi router…phone had a Norton VPN profile loaded which wasn’t used, but interfered with web connectivity… Apple store figured it out and all is working

[FURRYe38]

https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean

[PJVPHD · Accepted solution]

Issue was with iPhone…not the Orbi router…phone had a Norton VPN profile loaded which wasn’t used, but interfered with web connectivity… Apple store figured it out and all is working

[FURRYe38]

Glad you got it working. 

Be sure to mark your thread as solved so others will know. Enjoy.