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Forum Discussion

airbornewilly's avatar
airbornewilly
Follower
Jan 30, 2019

"something went wrong" error when trying to login

Hi,

 

I am trying to change my email address for MYNETGEAR account so it will update on my Orbi as well but everytime I try to login with my I get an error that says "something went wrong, please try again". I have tried the "forgot my password" link several times but it still doesn't work even after changing my password. Thanks in advance.

Troubleshooting

5 Replies

  • Simohammed's avatar
    Simohammed
    Initiate
    Mar 29, 2019

    I am experiencing same errors today after resetting my password. can you assist?

     

    Thank you!

    • Simohammed's avatar
      Simohammed
      Initiate
      Mar 29, 2019

      Nevermind, it got cleared on it's own after waiting for a while.

       

      Thanks!

      • CD-NG's avatar
        CD-NG
        Aspirant
        Aug 06, 2019

        Yup, waiting for a while made this message go away. It would've been nice to have a message, please wait a few minutes and then retry as part of that message.