satellite will not connect

[Reego]

RBK50 satellite will not connect , blinks white then just stops ?  Help , worked for 1 day now will not connect ?

[vajim]

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@Reego wrote:

RBK50 satellite will not connect , blinks white then just stops ?  Help , worked for 1 day now will not connect ?

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Does the white go away to nothing?

https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-router-and-satellite-mean

[Reego]

yes white just goes away stops blinking on both

[vajim]

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@Reego wrote:

yes white just goes away stops blinking on both

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if the white goes away, that means you're good to go...

what makes you think the sat is NOT connected or connecting?

I hope you're not using the app, if so, try logging in at the web using the login there.

[FURRYe38]

What Firmware version is currently loaded? 

FW same version as whats on the RBR?

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@Reego wrote:

RBK50 satellite will not connect , blinks white then just stops ?  Help , worked for 1 day now will not connect ?

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[vajim]

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@FURRYe38 wrote:

What Firmware version is currently loaded? 

FW same version as whats on the RBR?

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@Reego wrote:

RBK50 satellite will not connect , blinks white then just stops ?  Help , worked for 1 day now will not connect ?

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He's still checking out the lights

Thanks anyway 

[FURRYe38]

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite

One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M970...

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@Reego wrote:

RBK50 satellite will not connect , blinks white then just stops ?  Help , worked for 1 day now will not connect ?

---

[vajim]

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@FURRYe38 wrote:

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite

One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M970...

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@Reego wrote:

RBK50 satellite will not connect , blinks white then just stops ?  Help , worked for 1 day now will not connect ?

---

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He's still checking out the lights

Thanks anyway