Circle Parental Controls / 1st gen or 2nd gen?

[pandabe4r]

I have recently purchased the Orbi Wifi 6 RBR850. I see there is an option in the Orbi app to purchase Circle’s parental control subscription, but it is unclear if this version is the older 1st gen version of Circle or the newer 2nd gen version.

Also, does anyone know what the difference between the two generations are?

[FURRYe38 · Accepted solution]

Netgear has set up a community forum specifically for the Circle and Smart Parental Controsl product. Most of the people who watch that forum are more likely to have experience with Circle and know how to work it better than those of us who follow this "Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/NETGEAR-Smart-Home-Parental/bd-p/en-home-smart-parental-controls

https://www.netgear.com/home/services/smart-parental-controls/

I beleive this uses the Circle 1st Gen. I don't think there is a 2nd Gen version as of yet. 

https://kb.netgear.com/000062109/How-do-I-set-up-and-install-NETGEAR-Smart-Parental-Controls
https://kb.netgear.com/000062988/Why-can-t-I-see-the-NETGEAR-Smart-Parental-Controls-tile-in-the-Orb...
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/NOTICE-Live-Parental-Control-Service-based-o...

If you have additional questions, I would contact NG support as well.

@Blanca_O 

Good Luck

[FURRYe38 · Accepted solution]

Netgear has set up a community forum specifically for the Circle and Smart Parental Controsl product. Most of the people who watch that forum are more likely to have experience with Circle and know how to work it better than those of us who follow this "Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/NETGEAR-Smart-Home-Parental/bd-p/en-home-smart-parental-controls

https://www.netgear.com/home/services/smart-parental-controls/

I beleive this uses the Circle 1st Gen. I don't think there is a 2nd Gen version as of yet. 

https://kb.netgear.com/000062109/How-do-I-set-up-and-install-NETGEAR-Smart-Parental-Controls
https://kb.netgear.com/000062988/Why-can-t-I-see-the-NETGEAR-Smart-Parental-Controls-tile-in-the-Orb...
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/NOTICE-Live-Parental-Control-Service-based-o...

If you have additional questions, I would contact NG support as well.

@Blanca_O 

Good Luck

[dtay]

---

@pandabe4r wrote:
I have recently purchased the Orbi Wifi 6 RBR850. I see there is an option in the Orbi app to purchase Circle’s parental control subscription, but it is unclear if this version is the older 1st gen version of Circle or the newer 2nd gen version.

Also, does anyone know what the difference between the two generations are?

---

Sent you a PM.  FYI, I believe the new Smart Parental Controls feature is just a repackaged or relabled Circle and I have a thread/post going on in that forum about it. 🙂