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Forum Discussion
New Netgear Orbi RBK852 Bugs
I purchased the new Netgear Orbi Wifi 6 router and satellite from my local Best Buy yesterday. The new router is starting to be released nationwide. It was so frustrating trying to get the route...
The Orbi AX supports ethernet back haul and works.
Though the wireless back haul speed is slower than the 50 series.
(2400 + 2400 + 1200Mbps)
Not sure why they went with slower wrireless back haul speeds on wireless. Possible something with the chip set Mfr is working with.
Yes I strand corrected. Just checked my 852 and I guess the spec sheet reads backwards.
I thought mostly reading the numbers from left to right always started with the 2.4Ghz radio. The spec sheet reads with the 2.4Ghz as the last value.
Sorry for posting incorrect information. Spec sheet is kind of mis-leading from other spec sheets I read for other Orbi routers which read with the 2.4Ghz radio value first. So yet, the 1200 is the max speed rate on 2.4ghz and 2400 is seen on the 5Ghz radios.
:smileywink:
FWIW: The term backhaul is used by Netgear (and the wireless industry in general) for both wireless or wired connections.
At this price tag, customers can indeed expect reliable firmware without guesswork of what is connected where - even if the "less common" (and obviously mostly untested - so where are the "proud" Beta testers here?) wired backhaul the App or the primary router Web UI must be able to fetch the information from the satellites so a correct network layout or at least a list of devices with the correct connection point can be displayed. Of course - from the router prospective - also devices connected to the satellite (wired or wireless) are connected wired.
Sorry Netgear, it can't be difficult to collect the information from all the Orbi satellites and show at the central point in a correct way.
Another product not ready for prime time again. Not even a User Manual is published. But hey, Netgear is obviously not interested in dealing with experienced (and critical) networking people so we never get consumer BU Beta samples. I know ChristineT that this is not your business, but you should take care that all active community members - with reasonable know-how and spending hours every day loading off Netgear community duties here - are honoured (or punished) with that process.
Retired_Member I can understand your frustration.
- This was posted yesterday as an update in a Best Buy review in case it is helpful to anyone:
“Update as of 23 Oct 1130pm EST
Posted 21 hours ago.
So I've been emailing with Netgear support and (fingers crossed) everything has been working just fine. Here's my setup as of this second:
Internet: Comcast Xfinity gig speed
Router: Netgear CM1150V
Wireless: Orbi tri-band mesh ax6000
My system automatically updated to the latest firmware. I changed the 2.4ghz channel from Auto to channel 1. I also changed the 5ghz channel to 36 (lowest channel). Not sure if it mattered or not but also, in the orbi app, I had to activate ipv6 as it wasn't automatically activated. After all of that was done, I rebooted my modem and wireless router. Started the modem first, waited for it to boot up completely, then booted up the router. That was before noon Eastern today and it's almost midnight and haven't had any hiccups. Maybe luck? Maybe not. It's worth a $700 shot lol“Thanks for letting us know. Hope it works out well for you.
:smileywink:
DYTX wrote:
This was posted yesterday as an update in a Best Buy review in case it is helpful to anyone:
“Update as of 23 Oct 1130pm EST
Posted 21 hours ago.
So I've been emailing with Netgear support and (fingers crossed) everything has been working just fine. Here's my setup as of this second:
Internet: Comcast Xfinity gig speed
Router: Netgear CM1150V
Wireless: Orbi tri-band mesh ax6000
My system automatically updated to the latest firmware. I changed the 2.4ghz channel from Auto to channel 1. I also changed the 5ghz channel to 36 (lowest channel). Not sure if it mattered or not but also, in the orbi app, I had to activate ipv6 as it wasn't automatically activated. After all of that was done, I rebooted my modem and wireless router. Started the modem first, waited for it to boot up completely, then booted up the router. That was before noon Eastern today and it's almost midnight and haven't had any hiccups. Maybe luck? Maybe not. It's worth a $700 shot lol“
