New - RBK752/753 Firmware Version 4.6.3.7 Released

[wjbridge]

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@FURRYe38 wrote:

I know. Releases notes have never been detailed enough. 

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@wjbridge wrote:

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Thanks for the info @FURRYe38 ! I am surprised they did not mention anything in the release notes regarding the stability problems and satellite disconnects...

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Well, if anyone expereinces problems with this latest version please post on these forums. I am eager to hear if this really solved the stability problems.

[FURRYe38]

Please continue to monitor this thread for v16 experiences:

https://community.netgear.com/t5/Orbi-AX/New-RBR750-RBS750-Firmware-Version-4-6-3-16-Released/td-p/2...

As users migrate to v16, we'd like them to post there. 

Thank you. 

[wjbridge]

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@FURRYe38 wrote:

Please continue to monitor this thread for v16 experiences:

https://community.netgear.com/t5/Orbi-AX/New-RBR750-RBS750-Firmware-Version-4-6-3-16-Released/td-p/2...

As users migrate to v16, we'd like them to post there. 

Thank you. 

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Thanks! Will do. Hopefully, that thread won't reach 20 pages

[FURRYe38]

[Wilocat]

Apolagy, my english is not so very well.

I,am a little confused.

I got last week Firmwareversie V4.6.3.9_2.0.50, manuel update. Automatic woudnt work.

Now i got automatical te version 4.6.3.16 for automaticle update. is t better to install it and is it better to instal it manuel or automatikel. I got the RBK 852

I cant see de manuel version in the suport download for the RBK 852 its is still the version  V4.6.3.9 what i see

[FURRYe38]

Continue to post in yoru thread that you started for the 8 series.

https://community.netgear.com/t5/Orbi-WiFi-6/RBR-850-see-no-firware-update/td-p/2138267/jump-to/firs...

This thread is for the 7 series. 

Thank you. 

[FrancescoBo]

I Just Installed The 4.6.3.7 firmware anD now My Orbi Rbk852 Keeps Disconnecting Every Minute Or So. What A Joke Netgear Is. 

[Gatorade2000]

I think the joke is on you. First posting in 7 series and second not downloading the latest firmware.

[FURRYe38]

Please visit and post about this here:

https://community.netgear.com/t5/Orbi-WiFi-6/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-...

Thank you. 

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@FrancescoBo wrote:

I Just Installed The 4.6.3.7 firmware anD now My Orbi Rbk852 Keeps Disconnecting Every Minute Or So. What A Joke Netgear Is. 

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[jghman11]

FW troubles.  I have read so many post and tried every suggestion I can, but still have RBS750 not connecting since 4.6.3.7 and now 4.6.3.16 FW auto updates.  When RBS750 powered up the white light blinks and "backhaul, guest, and whc-F12E15" shows up, on available wifi networks.  I have reset, tried to connect hardwire locally, complete system reset to factory defaults and no success.  I have router up and 1 satellite connected and somewhat working.  Is there a definitive solution to this problem? BTW-I tried NG support and was left angry and wondering why I paid for this $400 system.  Worked great for 9 months.  Like the majority of posts on this I have read, I am frustrated.  Any help is appreciated.

[FURRYe38]

You  can downgrade back to v3 if you want  to try this:

https://community.netgear.com/t5/Orbi-WiFi-6/RBK750-Series-Firmware-Update-v4-6-3-7/m-p/2131307#M186...

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@jghman11 wrote:

FW troubles.  I have read so many post and tried every suggestion I can, but still have RBS750 not connecting since 4.6.3.7 and now 4.6.3.16 FW auto updates.  When RBS750 powered up the white light blinks and "backhaul, guest, and whc-F12E15" shows up, on available wifi networks.  I have reset, tried to connect hardwire locally, complete system reset to factory defaults and no success.  I have router up and 1 satellite connected and somewhat working.  Is there a definitive solution to this problem? BTW-I tried NG support and was left angry and wondering why I paid for this $400 system.  Worked great for 9 months.  Like the majority of posts on this I have read, I am frustrated.  Any help is appreciated.

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[ahswp]

Netgear pushed the Beta to my 753s. Unfortunately, the push only went to my 750R not to my 2 753s. I manually upgraded the satalites and then turned the settings back to 100% for the 2.4 and other changes that had improved the problem. 

I am STILL GETTING DISCONNECTS - the FIRMWARE DID NOTHING.

I continue to have issues with the satalite disconnecting.

NETGEAR IS THE WORST.

Maybe I should return these to Costco like so many others have.

Whats the point of pushing a firmware that doesn't go to the satalites AND also still has the same problem?

[FURRYe38]

Has a factory reset and setup from scratch been performed since last update?

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@ahswp wrote:

Netgear pushed the Beta to my 753s. Unfortunately, the push only went to my 750R not to my 2 753s. I manually upgraded the satalites and then turned the settings back to 100% for the 2.4 and other changes that had improved the problem. 

I am STILL GETTING DISCONNECTS - the FIRMWARE DID NOTHING.

I continue to have issues with the satalite disconnecting.

NETGEAR IS THE WORST.

Maybe I should return these to Costco like so many others have.

Whats the point of pushing a firmware that doesn't go to the satalites AND also still has the same problem?

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[TSpoonEars]

Last week we got the 4.6.3.16 forced update which messed up the DHCP table on the router. I had to walk my wife through resetting the table by telling the router the dhcp range was different as I’m working away. This worked until today when the same thing has happened overnight and resetting the table isn’t working, also while I’m working away. Was a new version pushed? I’m on sub revision 2_0_51 which seems later than last week. This is really frustrating as the system is quite expensive and at the moment it’s simply not working.

[FURRYe38]

Has a factory reset and setup from scratch been performed since last update?

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@TSpoonEars wrote:
Last week we got the 4.6.3.16 forced update which messed up the DHCP table on the router. I had to walk my wife through resetting the table by telling the router the dhcp range was different as I’m working away. This worked until today when the same thing has happened overnight and resetting the table isn’t working, also while I’m working away. Was a new version pushed? I’m on sub revision 2_0_51 which seems later than last week. This is really frustrating as the system is quite expensive and at the moment it’s simply not working.

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[ahswp]

YES, THAT DOES NOT FIX A BROKEN FIRMWARE THAT SHOULD NEVER HAVE BEEN PUSHED. NETGEAR STINKS!

[FURRYe38]

You'll need to contact NG support and let them know what your experiencing. 

Thank you. 

[sderc]

The FW F*** up the satellite sync/connect to router and NG refuse to do anything about it.

I bought brand new 752 and setup running good for 2 and 1/2 months. Now my satellie CAN'T connect/sync to the router because they automate dropped the FW to my router/satellite. Spent hours via chat and phone with NG support follow all their suggestions but could not resolve issue then they open the RMA for replacement for the satellite but next day after i paid for shipping they turn around refuse to do replacement because i bought it from Ebay.

They know the router and satellite is brand new because it never register on their system but not own up to it.

They want the customer to read their site to know which seller/store customer buy their product for guaranty (WHAT THE F*** NG R U THINKING?) You will never get a cent from me any of your product.

[FURRYe38]

Return it to the seller then. eBay is not a authorized seller so warranties are not valid thru fleabay.

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@sderc wrote:

The FW F*** up the satellite sync/connect to router and NG refuse to do anything about it.

I bought brand new 752 and setup running good for 2 and 1/2 months. Now my satellie CAN'T connect/sync to the router because they automate dropped the FW to my router/satellite. Spent hours via chat and phone with NG support follow all their suggestions but could not resolve issue then they open the RMA for replacement for the satellite but next day after i paid for shipping they turn around refuse to do replacement because i bought it from Ebay.

They know the router and satellite is brand new because it never register on their system but not own up to it.

They want the customer to read their site to know which seller/store customer buy their product for guaranty (WHAT THE F*** NG R U THINKING?) You will never get a cent from me any of your product.

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Or try the new FW thats just been released:

https://community.netgear.com/t5/Orbi-WiFi-6/New-RBR750-RBS750-Firmware-Version-4-6-5-14-Released/m-...

[sderc]

EBAY AND ANY SELLER/STORE HAS 30 DAYS  RETURN POLICY

I SEE YOU'RE TRY TO BE A SMARTA** CALL EBAY AS FLEABAY WHEN YOU KNOW DAMM SURE IT'S NG SCREW UP AND OWN UP TO IT. IT EASY FOR YOU TO SAID/BE A SMARTA** BUT FOR ME PAID $360 FOR A PRODUCT USE FOR 2 MONTHS IS NOT.

THAT $360 = 3 FULL WORKING FOR ME.

[FURRYe38]

Then try the new FW update. 

Good Luck

[Gatorade2000]

NG doesn't know where you got your device from. It automatically registers on first configuration. your device may have been a replacement device

[FURRYe38]

Also NG doesn't warranty 2nd hand systems. Only NEW products from authorized sellers. 

Users need to check MFr warranty before buying anything to ensure they understand what they are getting and what warranties are being covered. 

[sderc]

ARE YOU SAID NG COMPANY DOESN'T HAS A DATABASE TO KEEP TRACK OF SERIAL NUMBER OF EVERY ROUTER/SATELLITE THAT REGISTER TO KNOW IF A SENDCOND HAND OR NOT? THAT IS NONE SENSE ... THINKING OF FIRST GRADE KID.

[FURRYe38]

Try the new FW update. 

Good Luck