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Forum Discussion
FURRYe38
Sep 15, 2021Guru
New RBR750 / RBS750 Firmware Version 4.6.3.16 Released
Security Fixes:
Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security.
Bug Fixes:
Fixes the issue where the s...
titaniumrx8
Sep 25, 2021Apprentice
On 9/24/21, Netgear second level support called to gather more info specific to daisy chain no longer used for a satellite connection. My house is a wide, single level and the router has to be at one end of the house. One satellite is roughly in the middle and the last satellite is at the far opposite end. While on the 3x level of firmware, the far satellite would daisy chain from the middle node (there's actually line of sight of about 40 feet between the 2 satellites)
On FW 4.x both of the satellites homerun back to the router. While both show "good" and are stable, the performance at the far satellite is diminished. On FW 3.x, I had no issues streaming 2 x 4k videos from streaming services or my Linux media servers (hard wired at rbr) but on 4.x, only 1 stream can run without buffering. Subsequent to the update, one of the Rokus will only connect as 2.4 which might be part of the problem.
Over the course of the hour long call, they had me collect debug logs from the 3 nodes while running and also while booting.
They requested the serial numbers of the devices which makes me wonder if they are looking for a possible manufacturing issue that wasn't identified with their internal test beds.
The last time they requested debug logs it took a few weeks to get a follow-up so I guess I sit and wait.
- FrancescoBoSep 25, 2021Star
I spoke ot them for a little over an hour.
Downgrading isn't supported nor will they help you however there is a workaorund by changing the code on the manual update page.
However as mentioned it forces a firmware upgrade 10 minutes after downgrading so back to square 1.
I solved the problem by blocking "up.netgear.com" on my firewall, that way the auto firmware update fails.
The support person told me Netgear have a new firmware coming "soon", and that they're aware of these problems.
btw, i'm using my Orbi with 1 satellite in AP mode.
- Ka1ciuMSep 25, 2021Aspirant
Hi Everyone,
Looks like I've been hit by this dodgy Firmware too. I've had my Orbi 6 setup for 3 Months now and everything was working perfectly to the point I was going to sell off my old Linksys Velop kit.
Then I noticed some issues with one of the satellites not allowing clients to connect; I check the connection logs and see the new firmware was installed so I rebooted the Sat and now it just pulses white indefinitely. The other satellite is working OK.
I've factory reset everthing but the Sat is still pulsing white and not doing anything.
Has the firmware update bricked it?
- FURRYe38Sep 25, 2021Guru
Bring the one RBS near or to same room and the RBR to see if it syncs.
The RBS may have not recieved the FW update and maybe 1 version behind:
What you need to do is factory reset the RBS. Wire connect a PC to the 1st satellite. Already have the most current FW version files downloaded on to this PC.
Wire connect 1 PC to the back of the RBS. Factory reset the RBS, wait about 5 minutes. The PC will get a IP address from the satellite. The RBS will be 192.168.1.250. Use this IP address in a web browser to log in to the satellites web page. Log in as admin and password. Use the satellites web page FW update feature to select the FW update file that was unpacked from the .zip file. Then factory reset and then re-sync the satellites to the RBR.
Ka1ciuM wrote:
Hi Everyone,
Looks like I've been hit by this dodgy Firmware too. I've had my Orbi 6 setup for 3 Months now and everything was working perfectly to the point I was going to sell off my old Linksys Velop kit.
Then I noticed some issues with one of the satellites not allowing clients to connect; I check the connection logs and see the new firmware was installed so I rebooted the Sat and now it just pulses white indefinitely. The other satellite is working OK.
I've factory reset everthing but the Sat is still pulsing white and not doing anything.
Has the firmware update bricked it?