Hi Everyone,I have searched through the forum and seen other people have similar issues but briefly1) RBK753, satellites setup with ethernet backhaul, router running in AP mode2) from day 1, i would see messages about unsecure network depending on where I was in the house.3) Logged into each satellite and see that the 5ghz band show no security, see below security type none4) Have completely done a factory reset of router/satellites and tried from scratch but have the same problem5) Someone had suggested in older models, the ability to telnet into the satellites and fix the security there via command line but looks like telnet capabilites are no longer an option to toggle on from the debug.htm page6) Lastly, i find it interesting that the satellites show the default Orbi SSID name7) to be clear, I am always prompted to enter passwords but obviously, presumably there is no encryption happening on the 5ghz network if I am understanding this correctly Any ideas ? Message 1 of 3

FURRYe38 is spot on. Once you put the Router in AP mode, you have to change your ISP internet connection cable from WAN port (yellow) to one of the other LAN ports. That was my original setup, although I had jumped straight ethernet backhaul for the sateliites where the satellites were able to sync right away to the Router, each one of them having obtained a DHCP address from the ISP cable model/Router box

So theres your problem. The RBR, in ROUTER or AP mode, requires the WAN port to be connected on the RBR to the modem in router mode or host router when in AP Mode. If your connecting the LAN port on the RBR then the RBS can't get correctly synced or an IP address from the host router when in AP mode.

This open wifi thing is a firmware bug. It will happen again until NG fix it. If you do AP mode(via lan port), no open wifi problem for previous orbi system(RBK 50) I found this bug one year ago, and it still exists. BTW, if you do AP mode via lan port, other devices will show in the RBR page, and if you changed anything in the wifi setting, it will sync perfectly( if you do wan port, it will not)

Okay, I actually powered off and on the RBS after factory reset, and i'm able to sync it up successfully in wireless mode. I did the wireless sync up, then cable patch in Router mode. Subsequently, I switched it to AP mode. I did not remove the RBS as a device in the attached list. It was able to sync in wireless mode. I then did a cable patch between the RBR and RBS beside each other. The sync worked. Now when I placed RBS at the other end of the house with direct connection to the lan port of the RBR, it's able to sync as well. The security settings is correct. Oh my god, I think this device and its firmware is clearly not a finished product. But I'm glad that it's working now. Though, I still wonder if this was because of a defect in either the RBS or RBR. This time round, I did the setup on the ios mobile app except for when changing the region to Singapore and switching to AP mode from Router mode. Hope this helps anyone else that's facing the same issue.

What is the Mfr and model# of the Internet Service Providers modem/ONT and the host router the NG router is connected too? How do you have the RBS connected to the RBR? Directly to the back of the RBR or is there a LAN switch in between? Ethernet backhaul should be connected as described here:https://kb.netgear.com/000051205/What-is-Ethernet-backhaul-and-how-do-I-set-it-up-on-my-Orbi-WiFi-System Router or AP mode.

Orbi 753 unencrypted 5ghz network even though WPA2 security is turned on

57 Replies

FURRYe38
Guru
Mar 31, 2021
What is the Mfr and model# of the Internet Service Providers modem/ONT and the host router the NG router is connected too?

How do you have the RBS connected to the RBR? Directly to the back of the RBR or is there a LAN switch in between?

Ethernet backhaul should be connected as described here:
https://kb.netgear.com/000051205/What-is-Ethernet-backhaul-and-how-do-I-set-it-up-on-my-Orbi-WiFi-System

Router or AP mode.
- theguptas
  Guide
  Mar 31, 2021
  FURRYe38 wrote:
  What is the Mfr and model# of the Internet Service Providers modem/ONT and the host router the NG router is connected too?
  
  ISP = Comcast, Modem/router is CISCO DPC3941T
  
  How do you have the RBS connected to the RBR? Directly to the back of the RBR or is there a LAN switch in between?
  
  RBS is connected to wired ethernet via a NG lan switch. I have whole house wired ethernet.. So per the link below, it is the last picture ie. via a switch
  The following image shows how to connect your Orbi satellites and your Orbi router to an Ethernet switch.
  
  Ethernet backhaul should be connected as described here:
  https://kb.netgear.com/000051205/What-is-Ethernet-backhaul-and-how-do-I-set-it-up-on-my-Orbi-WiFi-System
  
  Router or AP mode.
  - FURRYe38
    Guru
    Mar 31, 2021
    What is the Model # of this swtich? Is this swtich connected behind the RBR or behind the Host router?
    
    Did you first wirelessly connect the RBS to the RBR to get them synced correctly, then ethernet connect them to the Switch?
fangruoyuan
Guide
Apr 10, 2021
NG support think it might be something with my wifi password . I have a @ in it. Do you have any symbol in your WiFi password?
- gerald732
  Tutor
  Apr 10, 2021
  nope, no symbol for my wifi password.
- FURRYe38
  Guru
  Apr 10, 2021
  That would be one possible cause.
  So did you remove the special character from the PW and what were the results?
  Try a simple 6-15 alpha character only password to see if the RBS completes and syncs correctly with correct security status?
  
  I don't use special characters on mine.
  fangruoyuan wrote:
  NG support think it might be something with my wifi password . I have a @ in it. Do you have any symbol in your WiFi password?

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Orbi 753 unencrypted 5ghz network even though WPA2 security is turned on