I have the RBK753 with the RBR750 and two satellites. All seems to be working well except for reboots of the router that seem to happen randomly. I'll be working on something and all of a sudden my internet stops working. When I check the router it gives me the router password reset page. If I wait a few minutes the normal management page comes up and my internet starts working again. The Router is plugged into a surge protector with other devices that are not having any issues. So it is not a power issue. I can't seem to find any logs to tell me what is happening. The current firmware is V3.2.18.1_4.14. It is getting very frustrating. It just happened twice in the last hour.
On a side note, I've noticed that there are not very many WIFI settings that I can change such as beamforming even in the Advanced settings. Is that normal for this router?
I have the RBK753 with the RBR750 and two satellites.
You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's complicated community structure.)
Many questions apply to different types of device, so there may be useful responses here. However, Orbi devices are not simple routers, so you might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft? What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
I have the RBK753 with the RBR750 and two satellites. All seems to be working well except for reboots of the router that seem to happen randomly. I'll be working on something and all of a sudden my internet stops working. When I check the router it gives me the router password reset page. If I wait a few minutes the normal management page comes up and my internet starts working again. The Router is plugged into a surge protector with other devices that are not having any issues. So it is not a power issue. I can't seem to find any logs to tell me what is happening. The current firmware is V3.2.18.1_4.14. It is getting very frustrating. It just happened twice in the last hour.
On a side note, I've noticed that there are not very many WIFI settings that I can change such as beamforming even in the Advanced settings. Is that normal for this router?
My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v4.6.3.16(AP) & RBK752 v4.6.5.14 Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, XR450(v120) and WNHDE111
Thanks for the reply. The modem is my own and is a Netgear CM700. It seems to be ok when this happens as I can log in to it just fine. The home is 4900 square feet. I have the Router and one satellite on the main floor the satellite is about 30 ft from the router. But, as I stated, it doesn't seem to be the satellite disconnecting but the router is rebooting. I was hoping to get some guidance on how to get more logs from the router to determine why it is rebooting.
I haven't tried disconnecting the Satellite and seeing if it exhibits the problem. I'm not sure when the last firmware update was and I haven't done a full factory reset because of the hassle of logging everything back into the wifi. The cable is a cat 6 cable. and there are a couple of neighbors but not many. But, I don't think the cable, neighbors, or turning off the satellite are going to be causes of the router rebooting randomly.
I haven't tried disconnecting the Satellite and seeing if it exhibits the problem. I'm not sure when the last firmware update was and I haven't done a full factory reset because of the hassle of logging everything back into the wifi. The cable is a cat 6 cable. and there are a couple of neighbors but not many. But, I don't think the cable, neighbors, or turning off the satellite are going to be causes of the router rebooting randomly.
My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v4.6.3.16(AP) & RBK752 v4.6.5.14 Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, XR450(v120) and WNHDE111
No progress yet. I tried downgrading to 3.2.17 but it auto upgraded back to 3.2.18. Can't find a way to turn off the auto upgrade. It is still happening several times a day.
No progress yet. I tried downgrading to 3.2.17 but it auto upgraded back to 3.2.18. Can't find a way to turn off the auto upgrade. It is still happening several times a day.
My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v4.6.3.16(AP) & RBK752 v4.6.5.14 Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, XR450(v120) and WNHDE111
I am also having this problem and have some more information to add.
I have been having this issue since late May. I have slowly but surely replaced everything in my network setup, including the UPS it's connected to, and I even returned my Orbi routers to Costco and purchased a new set (this persisted across physical hardware).
I downgraded to V3.2.17.12_1.4.14 (if you upgrade the satellites first, and then the router, the router will not AUTO update back to the newer firmware), sadly, it still happens.
I have broken my internet down to the most basic set up, I have a FIOS G1100 router, which is in bridge mode and the orbi is acting as a router, not an AP (tho this happened when it was in BRIDGE mode with the FIOS acting as the router).
My reboots seem to happen once every other day, not many times a day, but when it happens my RBR has a white light, and the entire network goes down for about 2 minutes.
My Orbi RBR750 is also rebooting seemingly randomly. Have not fully troubleshot the issue but wanted to chime in a let you all know that the issue is more prevalent.
