RBR750 with Firmware V4.6.3.7_2.0.49 not working anymore

[Dannyboy402]

Anyone else have issues after updating their RBR750? I updated to V4.6.3.7_2.0.49 and I no longer have internet access through my orbi setup. I returned my previous RBR750 thinking it was no longer working and got a replacement. I setup the new orbi system and it was working until I performed the firmware update. My ISP is centurylink fiber and I know I have the right PPPoE credentials put in because it was working flawlessly before the firmware update. 

[Dannyboy402]

Nevermind! After the update the VLAN was switched off and I re-enabled it and it's now working.... Ughhhh

[FURRYe38]

Netgear has set up a community forum specifically for the Orbi AX product. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

Thank you.

[FURRYe38]

Please mark your thread as solved so others will know. 
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy.