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New RBR850 / RBS850 Series Firmware Version v3.2.17.12 Released

FURRYe38
Guru

New RBR850 / RBS850 Series Firmware Version v3.2.17.12 Released

New Features and Enhancements:

  • Supports the new device notification feature
  • Includes some security enhancements

Security Fixes:

  • Fixes security vulnerabilities.

For more information about security vulnerabilities, visit https://www.netgear.com/about/security.

Bug Fixes:

  • Fixes issues with Speedtest in the Orbi app
  • Fixes device access issues with the web UI  
  • Fixes some web UI related issues

Download Link:

https://www.netgear.com/support/product/rbk852.aspx#download

 

Let us know how it works for you...

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v4.6.3.16
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, XR450(v120) and WNHDE111
Message 1 of 108

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McLong
Apprentice

Re: New RBR850 / RBS850 Series Firmware Version v3.2.17.12 Released

Message 2 of 108

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McLong
Apprentice

Re: New RBR850 / RBS850 Series Firmware Version v3.2.17.12 Released

Message 2 of 108
FURRYe38
Guru

Re: New RBR850 / RBS850 Series Firmware Version v3.2.17.12 Released

Updated mine today. MANUALLY downloaded and manually updated RBS first the RBR lastly. No Facory reset. Just powered all units OFF for 30 seconds then back ON. 

 

Echo Dot had problems connecting and maintaining playing of music. First I thought it was IPv6 DNS and RBS configuration. Then I found the RBRs wireless channel set for 36 instead of 40. Set to 40, re-enabled IPv6 DNS and RBS and Dot has now been playing fine. 

 

Another item I noticed after v12 was loaded today, Both my RBS are ethernet connected to the RBR, however wireless devices connected at the RBS are now being reported on the RBRs web page as a wireless connection, even though the backhaul is wired. Very cool. 

 

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v4.6.3.16
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, XR450(v120) and WNHDE111
Message 3 of 108
larryindublin
Luminary

Re: New RBR850 / RBS850 Series Firmware Version v3.2.17.12 Released

I have the RBK753S and the same firmware is also now available for manual download. I just installed as well. No Factory reset, and have not bothered to do a full powerdown reboot (yet). So far everything reconnected as expected.

 

Message 4 of 108
FURRYe38
Guru

Re: New RBR850 / RBS850 Series Firmware Version v3.2.17.12 Released

Wired speed test results with RBR850 connected to a NG CM1200 cable modem:

v17WiredSpeedTest900Mbps.png

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v4.6.3.16
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, XR450(v120) and WNHDE111
Message 5 of 108
larryindublin
Luminary

Re: New RBR850 / RBS850 Series Firmware Version v3.2.17.12 Released

One thing I noticed right away is when I use the GUI on the satellites it shows security for 5G wrong. Not sure if it was like this before though... Pic attached.

 

 

Message 6 of 108
FURRYe38
Guru

Re: New RBR850 / RBS850 Series Firmware Version v3.2.17.12 Released

Please post about this here for the 7 series New FW post:

https://community.netgear.com/t5/Orbi-AX/New-RBR750-RBS750-Series-Firmware-Version-v3-2-17-12-Releas...

 

THank you. 

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v4.6.3.16
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, XR450(v120) and WNHDE111
Message 7 of 108
KMDonlon
Luminary

Re: New RBR850 / RBS850 Series Firmware Version v3.2.17.12 Released


Just manually updated the satellite and router (RBK852) & all seems well...will report any issues I come across as I inspect things....

Curious, what is the "Supports the new device notification feature?"
Message 8 of 108
FURRYe38
Guru

Re: New RBR850 / RBS850 Series Firmware Version v3.2.17.12 Released

Me as well. Maybe something do to with the Orbi app? I didn't see anything in UI that stood out. Just that wifi devices are being reported as wireless even though they are connected to a wired RBS. 

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v4.6.3.16
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, XR450(v120) and WNHDE111
Message 9 of 108
FURRYe38
Guru

Re: New RBR850 / RBS850 Series Firmware Version v3.2.17.12 Released

Wireless speed results with a Mac Book Pro (AC):

Screen Shot 2021-01-22 at 12.20.07 PM.png

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v4.6.3.16
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, XR450(v120) and WNHDE111
Message 10 of 108
Chuck_M
Mentor

Re: New RBR850 / RBS850 Series Firmware Version v3.2.17.12 Released

Updated just fine on multiple 850's and satellites (2 separate installs)

---------------
My Equipment: Cox Cable (350Mb/35Mb), Orbi AX6000 (RBR850, 3 x RBS850) (2xWired backhaul), NG GS116PP Gigabit Smart Switch, Synology DS1019+ NAS
Message 11 of 108
FURRYe38
Guru

Re: New RBR850 / RBS850 Series Firmware Version v3.2.17.12 Released

I'll also recommend users check there 5Ghz channel, NG doesn't recommend using 36 anymore for some reason. Seems to cause some problems if used as I noticed after loading mine yesterday that 36 was selected from what I had on 40. My Echo Dot would not work right until I change the RBR to use channel 40. All working now. So if you seen to see some wifi problems, try manual channel 40. 

@Blanca_O 

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v4.6.3.16
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, XR450(v120) and WNHDE111
Message 12 of 108
FarmerBob1
Luminary

Re: New RBR850 / RBS850 Series Firmware Version v3.2.17.12 Released

I installed 17.12, and before I could even get it minimally set up, it imploded.

"Hated It!"   (ala Jimmy Fallon)

 

So after working with a Taskmaster, I mean a Specialist all day, I ended up reverting back to 3.2.16.22. Back to operational now.

 

Not sure what I'll do next . . . Smiley Frustrated

Sir ORBI: Defender, Protector and Provider of WiFi to the people . . .
My Setup: Calix 716GE-I R2 ONT (Gigabit Fiber ~940/940) > RBK853 > then to all corners of the kingdom . . . with tons of toys stashed all over . . . that m'Laird shant ever find.
" . . . it's not over until the Dragons are done strafing the lands and the Internet still works."
Message 13 of 108
FURRYe38
Guru

Re: New RBR850 / RBS850 Series Firmware Version v3.2.17.12 Released

Sounds like operator error...err I mean something in your Orbi. Smiley Tongue Odd. I may reset mine and setup from scratch and see how it goes. Wondering if FW is releaving some possible HW issues with your system.

 

I did noticed that my one 3rd gen NEST had gone off line after being online for same hours as after the when the system as updated to v12. 

 

I'll try a reset sometime this weekend and setup from scratch. I also need to test wireless speeds at each RBS. 

 

I still would like to get my hands on your Orbi Sir. 


@FarmerBob1 wrote:

I installed 17.12, and before I could even get it minimally set up, it imploded.

"Hated It!"   (ala Jimmy Fallon)

 

So after working with a Taskmaster, I mean a Specialist all day, I ended up reverting back to 3.2.16.22. Back to operational now.

 

Not sure what I'll do next . . . Smiley Frustrated


 

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v4.6.3.16
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, XR450(v120) and WNHDE111
Message 14 of 108
amenic
Apprentice

Re: New RBR850 / RBS850 Series Firmware Version v3.2.17.12 Released


@FURRYe38 wrote:

New Features and Enhancements:

  • Supports the new device notification feature
  • Includes some security enhancements

Security Fixes:

  • Fixes security vulnerabilities.

For more information about security vulnerabilities, visit https://www.netgear.com/about/security.

Bug Fixes:

  • Fixes issues with Speedtest in the Orbi app
  • Fixes device access issues with the web UI  
  • Fixes some web UI related issues

Download Link:

https://www.netgear.com/support/product/rbk852.aspx#download

 

Let us know how it works for you...


 

I don't see anything in the release notes pertaining to resolve the issue with very consistent and intermittent DNS failures  but it's looking good so far!    Would be really nice if this issue was finally fixed!      

 

EDIT:  Spoke too soon first error of the day just happened Smiley Sad Smiley Sad Smiley Sad 

 

Message 15 of 108
FURRYe38
Guru

Re: New RBR850 / RBS850 Series Firmware Version v3.2.17.12 Released

Ya, this version doesn't have any DNS problem fixes. Some of enabled IPv6 settings and helps to resolve this as a work around. 

Plese review:

https://community.netgear.com/t5/Orbi-AX/Intermittent-DNS-Errors-and-WiFi-Issues/td-p/1950768/jump-t...

 

I recommend contact NG support and let them know what your seeing. 


@amenic wrote:

I don't see anything in the release notes pertaining to resolve the issue with very consistent and intermittent DNS failures  but it's looking good so far!    Would be really nice if this issue was finally fixed!      

EDIT:  Spoke too soon first error of the day just happened Smiley Sad Smiley Sad Smiley Sad 

 


 

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v4.6.3.16
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, XR450(v120) and WNHDE111
Message 16 of 108
amenic
Apprentice

Re: New RBR850 / RBS850 Series Firmware Version v3.2.17.12 Released


@FURRYe38 wrote:

Ya, this version doesn't have any DNS problem fixes. Some of enabled IPv6 settings and helps to resolve this as a work around. 

Plese review:

https://community.netgear.com/t5/Orbi-AX/Intermittent-DNS-Errors-and-WiFi-Issues/td-p/1950768/jump-t...

 

I recommend contact NG support and let them know what your seeing. 


@amenic wrote:

I don't see anything in the release notes pertaining to resolve the issue with very consistent and intermittent DNS failures  but it's looking good so far!    Would be really nice if this issue was finally fixed!      

EDIT:  Spoke too soon first error of the day just happened Smiley Sad Smiley Sad Smiley Sad 

 


Maybe (hopefully) it was fixed but not documented?  Fingers crossed.   I've only had the 1 error today so far and am hearing good things from the 4 other people using the same router in our home (that have been plagued by these issues for months).

 

 

 

 


 

Message 17 of 108
amenic
Apprentice

Re: New RBR850 / RBS850 Series Firmware Version v3.2.17.12 Released

Definiately spoke too soon.    Haven't been on the new firmware for 24 hours and the router already crashed.    It may have had issues with DNS queries on the previous version but it never crashed.

 

Boy I wish I could return this thing.... May just suck up the loss and get a real networking product.

 

EDIT:  Any way to get meaningful logs out of this thing?

Message 18 of 108
FURRYe38
Guru

Re: New RBR850 / RBS850 Series Firmware Version v3.2.17.12 Released

Crashed? How so? 

 

You can collect Debug logs from rourterIPaddress/debug/htm to pass on to NG support. 

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v4.6.3.16
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, XR450(v120) and WNHDE111
Message 19 of 108
amenic
Apprentice

Re: New RBR850 / RBS850 Series Firmware Version v3.2.17.12 Released


@FURRYe38 wrote:

Crashed? How so? 

 

You can collect Debug logs from rourterIPaddress/debug/htm to pass on to NG support. 

 

 

 

 

 


By "Crashed" I meant everything works (locally) but it loses internet connection completely.    Rolling back now... (happened again this morning).

 

Yea.. the thing about NG support is that they want me to pay for support to fix it lol... nope... no deal.

 

Going to <router IP>/debug/htm redirects to <router IP>/debug/start.htm but nothing loads.

Message 20 of 108
FURRYe38
Guru

Re: New RBR850 / RBS850 Series Firmware Version v3.2.17.12 Released

Ooops my bad, that should be DEBUG.HTM. Sorry.

That would not be a crash, just loss of internet services,

What is the mfr and model# of your ISP modem/ONT? 

Has a factory reset and setup from scratch been performed since last FW update? 

 


@amenic wrote:


By "Crashed" I meant everything works (locally) but it loses internet connection completely.    Rolling back now... (happened again this morning).

 

Yea.. the thing about NG support is that they want me to pay for support to fix it lol... nope... no deal.

 

Going to <router IP>/debug/htm redirects to <router IP>/debug/start.htm but nothing loads.


 

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v4.6.3.16
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, XR450(v120) and WNHDE111
Message 21 of 108

Re: New RBR850 / RBS850 Series Firmware Version v3.2.17.12 Released

What version are you rolling back to?

I’m on 3.2.16.6 and I think I’m having the same issue as you.
Message 22 of 108
FURRYe38
Guru

Re: New RBR850 / RBS850 Series Firmware Version v3.2.17.12 Released

What is the mfr and model# of your ISP modem/ONT? 


@PeytonBrandt wrote:
What version are you rolling back to?

I’m on 3.2.16.6 and I think I’m having the same issue as you.

 

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v4.6.3.16
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, XR450(v120) and WNHDE111
Message 23 of 108
amenic
Apprentice

Re: New RBR850 / RBS850 Series Firmware Version v3.2.17.12 Released


@PeytonBrandt wrote:
What version are you rolling back to?

I’m on 3.2.16.6 and I think I’m having the same issue as you.

I'm on (rolled back to) V3.2.16.6_1.4.4 which is stable but I'm having a different issue with DNS (which can be worked around by configuring DNS per host on the network).   Pretty sure its an issue with dnsmasq on the AX6000 and pretty sure NG doesn't care.

 

Just make sure you update the Satellite first (RBS) then the router (RBR).

 

 

 

Message 24 of 108
amenic
Apprentice

Re: New RBR850 / RBS850 Series Firmware Version v3.2.17.12 Released


@FURRYe38 wrote:

Ooops my bad, that should be DEBUG.HTM. Sorry.

That would not be a crash, just loss of internet services,

What is the mfr and model# of your ISP modem/ONT? 

Has a factory reset and setup from scratch been performed since last FW update? 

 


 - already rolled back so debug doesn't matter now but thanks for showing me.

-  agree its loss of internet which basically means its worthless lol so may as well be down/crashed

-  it's not an issue with my modem, rolling back to V3.2.16.6_1.4.4 works fine without ANY modem / ISP level changes or reboots

-  no factory resets in this scenario but I have done so in the past with no change in results.  To be clear, I did NOT factory reset either the satellite or main router post firmware upgrade nor downgrade.

- V3.2.16.6_1.4.4 is stable now (does not randomly disconnect and not reconnect to the modem/ISP) -- also no factory reset on downgrade

 

I should have learned my lesson from the past.   With my last NG router, I ended up installing 3rd party software on it and it was fine, never worked better.   

 

NG hardware is good their software is just garbage.    At some point, there's going to be a threat / vulernability that will force me to upgrade and I'll have no other options but to buy another router and throw this one in the garbage (unless there's third party support by then).

 

Is there any 3rd party options yet for AX6000?  I haven't found any...

 

 

Message 25 of 108
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