Reply

RBR750 DNS issues?

danimal442
Follower

RBR750 DNS issues?

Is anyone else having a problem with DNS resolution using this router? I get random name resolution problems (website not found) that seem to go away if I click refresh on my browser. I also use quicken and i occasionally get problems syncing with that service too so it's not just limited to web browser. I tried changing the DNS server from my ISP's to Google's but that doesn't seem to make a difference. 

 

I'm running V3.2.16.22_1.4.9 firmware; doesn't appear to be a newer released version than that. Been going on for a while; assumed would be something that would eventually get fixed but hasn't. 

Message 1 of 5
FURRYe38
Guru

Re: RBR750 DNS issues?

Please visit and post about this over in the Orbi AX forum:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

Thank you.


@danimal442 wrote:

Is anyone else having a problem with DNS resolution using this router? I get random name resolution problems (website not found) that seem to go away if I click refresh on my browser. I also use quicken and i occasionally get problems syncing with that service too so it's not just limited to web browser. I tried changing the DNS server from my ISP's to Google's but that doesn't seem to make a difference. 

 

I'm running V3.2.16.22_1.4.9 firmware; doesn't appear to be a newer released version than that. Been going on for a while; assumed would be something that would eventually get fixed but hasn't. 


 

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v4.6.3.16
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, XR450(v120) and WNHDE111
Message 2 of 5
vajim
Master

Re: RBR750 DNS issues?

Message 3 of 5
Mikey94025
Prodigy

Re: RBR750 DNS issues?

This is a long-standing issue affecting a subset of Orbi AX customers: https://community.netgear.com/t5/Orbi-AX/Intermittent-DNS-Errors-and-WiFi-Issues/m-p/1950768.  Workarounds to avoid the Orbi's DNS include running your Orbi in AP mode (so it's not used for DNS), manually configuring your devices to get their DNS from the provider's IP address vs. the Orbi gateway IP, or enabling IPv6.  See the thread for the history and details.

 

Message 4 of 5
deuter
Initiate

Re: RBR750 DNS issues?

Here is the direct link to the workaround using IPv6 https://community.netgear.com/t5/Orbi-AX/Intermittent-DNS-Errors-and-WiFi-Issues/m-p/2038313/highlig...

 

As many people said, this is a bug with Netgear, but they still haven't fixed it. If you still have tech support plan with them, please file a ticket to them.

Message 5 of 5
Top Contributors
Discussion stats
  • 4 replies
  • 441 views
  • 2 kudos
  • 5 in conversation
Announcements