After the update my iPhone 15 pro max stop showing correct speed

[TOPS119]

Well as I stated above my iPhone 15 pro max stop showing the correct speed on the speed test. I have about 250mbps connection @ home , it now only shows 64mbps, on the Mac it shows the full 250mbps in the same area, it almost got me in trouble with the isp as I called them thinking I wasn't getting the correct speed. Anybody else has this issue ? it start happening after the new force update.

[FURRYe38]

Has the the Orbi system been powered OFF for 1 minute then back ON since after the FW update? 

Is Protected WiFi IP address enabled on the iPhone?

What iOS is on the iPhone? 

[TOPS119]

Yes orbi was restarted for the 1min 

Private wi-fi address is on

its on the latest os

[FURRYe38]

Restarted or Powered OFF then back ON after 1 minute? 

Does this still happen if you disabled Private WiFi address feature on the phone? 

There a version number of the iOS on the phone? 

[TOPS119]

The iPhone is on iOS 17.3

The thing is it actually works some times.. but if I check it later its not working

[FURRYe38]

Thanks for the version #.

Does this still happen if you disabled Private WiFi address feature on the phone? 

Possible there maybe some issues still happening between Apple and NG. I haven't heard anything official if all that's been fully addressed. 

[TOPS119]

I never tried turning it off I will do and report back

[FURRYe38]

👍

Also what is the current wifi channel configuration set on the RBR? 

Is 240Mhz backhaul enabled down Under Advanced Tab/Advanced Settings/Wireless Settings on the RBR?

[TOPS119]

Are you sure is this area?

[FURRYe38]

Ok, Seems that option was removed. 

[TOPS119]

Well it seem like turning off the privacy fixed the issue but that’s not safe. So NETGEAR needs to work on fixing this with Apple products

[FURRYe38]

FYI, you can leave WiFi Private IP addressing feature disabled while at home. It is safe while at home. If you know your going to travel outside of the home, then re-enable it. This has been a known problematic feature that was introduce by both Android and Apple Mfrs for there phones and pads. NG has already been aware of this as well. Maybe something that NG can't fully make work since it is meant to hide information about the device. FYi, the feature puts randomized MAC address on the phones and pads with is supposed to make them harder to track and do nefarious things too. This feature makes the host brand and model name of the device unknown or hidden to the connecting router.  It's a security measure and I get it. Mostly directed while users are out in the public domain and away from the home network. Honestly I've never seen a need for it while at home and on your own home network. I keep mine disabled while at home all the time. So I can see what is connected. Over all, up to you if you want to keep it enabled or not while at home. 

[TOPS119]

I am aware of what it does. And honestly it's one of the best feature ever introduced to iPhones and apple product. Now other router manufacturers  of the same class and less  has no issue with this feature, so this is definitely  something Netgear needs to work on. Most persons seem to have not encounter this issue as yet as I haven't seen it on this forum.

[FURRYe38]

Of course. I presume over time, should get better. Along with issues that Apple has to work on as well. 😉

I've seen issues with this randomizer with other model routers and non NG branded ones as well. NG isn't the only one. 🙄

[FURRYe38]

I just put my 970 series online and checked this, interesting that mine has the 240Mhz MLO BH setting in the WEB UI:

I'll check into this..

[TOPS119]

Strange indeed, so some person has it while some don't

[FURRYe38]

I'll inquire about this. 

[FURRYe38]

On the RBR web page, under Connected Devices, does it show 5Ghz+6Ghz for the connection type for your RBS, or does it how ether 5Ghz or 6Ghz separate for the connection type? 

[FURRYe38]

Please post your region and ISP...

[TOPS119]

It shows 5gh + 6gh

isp is Digicel

Caribbean region

[FURRYe38]

AH, OK, explains that a bit. There seems to be in region and out of region UI behaviors. I'll check on this to be sure for you. 

As long as you see 5+6Ghz there, your good. Means MLO is enabled and working.