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Orbi WiFi 7 RBE973
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Firmware Upgrade failed

jcastillo
Aspirant

Firmware Upgrade failed

 Hello, we have a Netgear FS726TP that I am upgrading the firmware, What I dod was unplug everything, but my laptop, Then I placed my adapter to 192.168.0.X

network, and opened up SmartControl Center. it recognized my switch, but with an older firmware, 2.01_05. I tried upgrading to the latest firmware 2.01_14. When I did the upgrade, the firmware shows version "e", not 2.01_14, like it should. Can you help me or point me in the right direction?

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JohnRo
NETGEAR Employee Retired

Re: Firmware Upgrade failed

Hello jcastillo, 

 

Welcome to the community! 

 

Regarding your issue with the firmware update, try upgrading in a ladderized manner install 2.0.1_09 before jumping to 2.0.1_14. After performing the firmware upgrade, perform a factory reset by pushing the factory defaults button for 10 seconds. 

 

Hope this helps, I'll look forward to your response. 

 

 

Thanks, 

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jcastillo
Aspirant

Re: Firmware Upgrade failed

Also, I forgot to mention that no matter what settings I apply, they will not stay after a reboot. Everything goes back to default. 

Message 2 of 3
JohnRo
NETGEAR Employee Retired

Re: Firmware Upgrade failed

Hello jcastillo, 

 

Welcome to the community! 

 

Regarding your issue with the firmware update, try upgrading in a ladderized manner install 2.0.1_09 before jumping to 2.0.1_14. After performing the firmware upgrade, perform a factory reset by pushing the factory defaults button for 10 seconds. 

 

Hope this helps, I'll look forward to your response. 

 

 

Thanks, 

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