GS724Tv4: Any chance to free VLAN ID 2?

[andre77]

Hi guys,

I own a GS724Tv4, FW Version 6.3.1.19.

I desperately need VLAN ID=2 for my network, but it is blocked by "Auto VoIP". Neither can it be deleted, nor can the ID be changed to something different. It is not even possible to add ports as regular members with "U" or "T" flags, which is exactly waht I have to do.

I remember having seen at the "v5" (or maybe another similar switch) Ports for "Auto VoIP" (ID 2) and "Auto-Video" (ID 3) have been moved to ID 4xxx something. Is there any update, hack, whatever that can help me?

Thx, Andre

[michaelkenward]

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@andre77 wrote:

I own a GS724Tv4, FW Version 6.3.1.19.

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Not one of the SMART Wi-Fi, General and Legacy Routers covered here.

While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

Switches - NETGEAR Communities


You might like to search there for messages related to your problem.

I will ask the Netgear moderator to move your message.

In the meantime you could visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

Check for various troubleshooting tips.

You may have done this already. I can't tell from your message.

I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.

[andre77]

Thanks for movin to the right place. Yes, I have contact support too after writing to the community board.

[BrianL]

Hi @andre77,

Thank you for sharing an update to your post. By the way, has support given you a solution yet?

Kind regards,

BrianL

[andre77]

Hi, Brian, Support has contacted me and suggested updating firmware as a solution. It simply did not make any difference, VLAN ID 2 is intrinsicly tied to "Auto VoIP". Even with the newest firmware and there is no chance to add ports to that ID. You always get an error dialog trying to save the settings.

Support asked me for a teamviewer session, as the guy did not seem to believe me - or had a genious solution. I simply did not find the time during office hours. But thumbs up for the offer.