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Orbi WiFi 7 RBE973
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What purchase date to enter for replacement devices

chdieter
Follower

What purchase date to enter for replacement devices

I received a replacement switch under warranty and want to register it.  However , I don't know whether to enter the purchase date of the original (damaged) switch or the date I received the replacement switch.  Can anyone advise? 

(Note: I've tried asking the question of the support techs on the warranty replacement cases, but it's been over 2 days and there has been no response.  I'm guessing that once the RMA was raised they moved on and aren't looking at the cases any more.)

Model: GS305v3|5 Port Gigabit Ethernet Unmanaged Switch
Message 1 of 3
plemans
Guru

Re: What purchase date to enter for replacement devices

In my experience warranties are usually based off the original purchase date. 

Otherwise every time you had a device replaced under warranty, it'd reset. 

So I'd go off the original date of purchase. 

Message 2 of 3
plemans
Guru

Re: What purchase date to enter for replacement devices

Under the warranty terms/conditions is under the date of purchase. Just do a quick search for "date"

https://www.netgear.com/about/warranty/

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