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CES001's avatar
CES001
Aspirant
Mar 03, 2022
Solved

ReadyNas RND2000 v2 & ERR_SSL_VERSION_OR_CIPHER_MISMATCH & RAIDiator 4.1.12 update quest

Hello,

 

I have a ReadyNas RND2000 v2 & ERR_SSL_VERSION_OR_CIPHER_MISMATCH & RAIDiator 4.1.12 update quest: how do i update this NAS so that i dont get this SSL error message ?

 

I can access the admin page using Internet Explorer.

 

But what/which image do i need to (try to) upload to the NAS ? 

 

Hope that someone knows the solution.

 

Best regards CES

 

  • Hi CES001,
     

    Google Chrome, and other internet browsers, has stopped ssl1 support.
    So you have to use an older browser to access your device.

    Doesn't work: Chrome and Edge (I will escalate to add yours).
    Currently Working: IE11 (EOL June 2022) and Firefox 97.0 (however it alerts that TLS 1.0 and 1.1 will not be supported in a future release). Pale Moon.

     
    Good day to you,
    Valerie D
    Netgear Team

15 Replies

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  • Hello again,

     

    I tried to upload RAIDiator-arm-5.3.13 but i receive an error message.

     

    Checking if there is an update from Internet also ends with an error message.....

     

    Hope any of you can help me.

     

    Best regards, CES

  • Hi CES001,
     
    And welcome to the NETGEAR Community! :)

    When this "SSL error message" happens, which internet browse are you using?

     
    Good day to you,
    Valerie D
    Netgear Team

    • CES001's avatar
      CES001
      Aspirant

      Hi Valerie,

       

      The current browser is Brave but Edge also gives the same error.

      ERR_SSL_VERSION_OR_CIPHER_MISMATCH

      <ip address> uses an unsupported protocol.

      best regards CES

       

    • ValerieD's avatar
      ValerieD
      Administrator

      Hi CES001,
       

      Google Chrome, and other internet browsers, has stopped ssl1 support.
      So you have to use an older browser to access your device.

      Doesn't work: Chrome and Edge (I will escalate to add yours).
      Currently Working: IE11 (EOL June 2022) and Firefox 97.0 (however it alerts that TLS 1.0 and 1.1 will not be supported in a future release). Pale Moon.

       
      Good day to you,
      Valerie D
      Netgear Team

      • CES001's avatar
        CES001
        Aspirant

        Hi Valerie,

         

        Thank you for your reply.

        Ok, i will retain a copy of Internet Explorer for that sense, so that i can access the admin page.

        The second part of my question was: is there a way i can update the firmware of my NAS to the latest version without getting these error messages ?

        Best regards Chris

  • Hello Valerie.

     

    I successfully upgraded my NAS to version RAIDiator-Sparc-4.1.16.

    When i try to open the admin page using Internet Explorer that still works.

    When i try to open the admin page using Brave browser, it opens on the Shares pages, stating "No shares currently accessible."  but the shares are available and do appear when using the shares page using IE.

     

    Also the admin page using Brave shows  "This site can’t provide a secure connection <ip address> uses an unsupported protocol.
    ERR_SSL_VERSION_OR_CIPHER_MISMATCH    where the admin page using IE shows normally.

     

    Question: do i need to run yet another update after this RAIDiator-Sparc-4.1.16 update to get rid of these error messages? Or is this the latest update available where i have to live using IE (remember, IE support will stop in June so 2 months left).

     

    Objective here is to run the NAS using Brave instead of using IE.

     

    Looking forward again to your help once more.

     

    best regards.

     

    • ValerieD's avatar
      ValerieD
      Administrator

      Hi CES001,
       

      No, a new update won't change this issue. The problem here is with the new versions of browsers not supporting anymore ssl1.

      You won't be able to use Brave anymore to run your ReadyNAS.

      IE and Firefox still work, but they already alerted that they would not support ssl1 either in next versions. 

      So I would advise you to use Pale Moon which so far hasn't reported wanting to stop supporting ssl1.

       

      Good day to you,
      Valerie D
      Netgear Team

      • CES001's avatar
        CES001
        Aspirant

        Hi Valerie,

         

        Thank you for your tip about the Pale Moon browser, i did not know that browser.

        Lets hope they keep SSL1 support for the time being.

         

        Your help has led me to update my NAS to the latest firmware, that was useful as well.

         

        I am going to think of changing NAS devices to a newer model in the coming year, but, with your Pale Moon browser tip i have now won some time not being forced to make this migration before SSL1 support is removed from the other browsers anytime soon.

         

        Once again, thank you for your help and we can close this case now.

         

        Have a nice day.

         

        best regards

        Chris