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ReadyNASOS 6.5.0-T338 (Beta 2) Stuck Upgrading

NASCHARGE
Aspirant

ReadyNASOS 6.5.0-T338 (Beta 2) Stuck Upgrading

Updated from 6.4.2 to 6.5.0-T338 (Beta 2) and unit has been stuck updating for the last hour.

Rebooted and trys to boot then goes straight to Updating FW and hangs.

Any ideas ?

Message 1 of 4

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kohdee
NETGEAR Expert

Re: ReadyNASOS 6.5.0-T338 (Beta 2) Stuck Upgrading

This one has been fixed.

This one was actually not related directly to the 6.5.0 upgrade. The OS file system was not totally happy, which was preventing a proper upgrade. I rebuild the OS from scratch and the NAS booted directly to 6.5.0 T build 🙂

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Message 4 of 4

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StephenB
Guru

Re: ReadyNASOS 6.5.0-T338 (Beta 2) Stuck Upgrading

Try PMing @kohdee and @Skywalker

 

Message 2 of 4
kohdee
NETGEAR Expert

Re: ReadyNASOS 6.5.0-T338 (Beta 2) Stuck Upgrading

I would love to take a look -- can you put the device in tech support mode and provide me the 5 digit code from RAIDar (or LCD, your unit wasn't mentioned here) via PM and I will further investigate this issue for you. Based on your location, you might have a late response but I'll try and pay attention to the community in my evening to link up.

Message 3 of 4
kohdee
NETGEAR Expert

Re: ReadyNASOS 6.5.0-T338 (Beta 2) Stuck Upgrading

This one has been fixed.

This one was actually not related directly to the 6.5.0 upgrade. The OS file system was not totally happy, which was preventing a proper upgrade. I rebuild the OS from scratch and the NAS booted directly to 6.5.0 T build 🙂

Message 4 of 4
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