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Forum Discussion
Solved
Can't download "public" files from ReadyCloud
Since 6.5.1 update, when my clients try to download files in my shared folders (via URL created by "Create Web Link" button), it will only upload somes bytes then says that the download is complete.....
6.6.0 Also solved my issue.
Thanks.
We do need more information to confirm what the problem is if you still have a problem.
If you still have this issue please send in an example 1KB file that you get. Send it in with your logs (see the Sending Logs link in my sig)
Hi,
I have just sent you an email with five examples of the 1kb file.I can only send you the files right now because I cannot login to the NAS from here and I have no access to the logs, I will do it later if necessary (but I cannot recall any indication of the download attemps or any error in the logs previously).
Something has changed: now I can download images files (jpg and fit), but it seems that anything else is generating only the 1kb file.
Regards,
Gian Paolo
I hear from my colleagues that there is an issue downloading files with special characters in the filename that will be fixed in the next firmware release. Do all the problem files have special characters in the filename?
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