NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mrvincent
Jun 24, 2016Aspirant
Can't download "public" files from ReadyCloud
Since 6.5.1 update, when my clients try to download files in my shared folders (via URL created by "Create Web Link" button), it will only upload somes bytes then says that the download is complete.....
- Oct 12, 2016
6.6.0 Also solved my issue.
Thanks.
gpaolo
Aug 30, 2016Luminary
Oh... I never considered the underscore as a special character.
Anyway, I am getting the 1k xml file also when there is no underscore, see for example the "ncdrill.log" file.
I have just tried to download four jpg with different names and I have noticed another strange thing.
From one location on one share (directory /foto/) I get the 1k file, while from another directory on the same share (/telescopio/) I get the correct file.
It is independent from the presence of the undescore. The file received as 1k xml are
DSC00682.JPG
IMG_0034.jpg
and the files received properly are:
CCD Image 53.jpg
Haic434-2_285W.02940.jpg
I don't think it is a problem of path either, the directory name is shorter when the download is not working.
gpaolo
Aug 30, 2016Luminary
Hi again, I have just checked the logs on the ReadyNas and there are no entry related to readycloud or anything else, except the daily backup and snapshot update.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!