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Forum Discussion
Solved
Can't download "public" files from ReadyCloud
Since 6.5.1 update, when my clients try to download files in my shared folders (via URL created by "Create Web Link" button), it will only upload somes bytes then says that the download is complete.....
6.6.0 Also solved my issue.
Thanks.
I don't think the problem could come from a network configuration since I have the problem on some folder and not in others.
IMHO the behaviour of the SW when you are on the same local network of the NAS or outsite is totally different so the bug could be present only from outside the LAN.
It is possible that it is as you say.
What I was thinking is that in both cases we are trying to download files from a website, and in principle for the website interface there should be no difference if you are in or out the NAS network. The website forwards the request to the NAS. Then I can imagine two possible ways to implement the file transfer: the NAS sends the file through the server (and again, there should be no difference in this case) or the NAS establish a direct connection with the browser and the file is downloaded through it (and in this case, being or not on the same network could make a difference).
If the transfer is implemented in the second way, then the network configuration may have some impact in the behavior. And this would also explain why the preview of the images works (the information is going form the NAS to the server and back to you) and the download doesn't, for example.
Anyway, as you say, it is not so straighforward. If you are able to download from some directory, there should be something else.
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