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Forum Discussion
mrvincent
Jun 24, 2016Aspirant
Can't download "public" files from ReadyCloud
Since 6.5.1 update, when my clients try to download files in my shared folders (via URL created by "Create Web Link" button), it will only upload somes bytes then says that the download is complete.....
- Oct 12, 2016
6.6.0 Also solved my issue.
Thanks.
mdgm-ntgr
Sep 21, 2016NETGEAR Employee Retired
We have more ReadyCLOUD changes in 6.6.0, so if you are willing you may wish to give ReadyNASOS 6.6.0 (RC1) a try, but do note that after upgrading to that you should not downgrade.
gpaolo
Sep 21, 2016Luminary
Thanks mdgm, I think I will wait for the official release of the 6.6.0 since downgrade then it would not be possible.
- gpaoloSep 22, 2016Luminary
I have found an interesting thing.
The download is working from the Android application, while from ReadyCloud website is not.
I don't know if this could give some clue...
- DanielBirOct 03, 2016Aspirant
Hello,
I'm facing the same problem.
As I'm using ReadyCloud just occasionally, my workaround is to copy the file(s) I want to use to a readydrop folder synchronized with my dropbox. I can do this in ReadyCloud via an internet connection any time I want and access the files seconds later in my dropbox.
I know this solution isn't suitable for every scenario, but in some cases it may be better then just not being able to access the file(s).
Kind regards,
Daniel
- mdgm-ntgrOct 03, 2016NETGEAR Employee Retired
Have you tried ReadyNAS OS 6.6.0 which is now available, yet?
- cado73Oct 04, 2016Tutor
Hi,
1) the update is still not avaible in the system via the GUI.
2) Owncloud (which I use) is declared not compatible, so I don't think I'll update it soon.
- DanielBirOct 04, 2016Aspirant
Thanks for the OS 6.6.0 hint.
I'm still on OS 6.5.2 and as cado73 told the GUI shows me that I'm using the newest firmware.
Why the GUI does not show the possible upgrade to OS 6.6.0?
Is there any other danger then the apps compatibility? The good functioning of my ReadyNAS104 is very important to me (all our family's data, fotos, music, films, ...) and I don't want to take any risks. The ReadyCloud download bug is by far not important to me then the other 99.999 % of the functionality of my NAS.
Thanks you for giving me some additional arguments pro or contra "manual" upgrade to OS 6.6.0.
- StephenBOct 04, 2016Guru
DanielBir wrote:
Why the GUI does not show the possible upgrade to OS 6.6.0?
It will soon. Netgear publishes the firmware for manual download first, and after a few days they add it to their update server.
DanielBir wrote:
The good functioning of my ReadyNAS104 is very important to me (all our family's data, fotos, music, films, ...) and I don't want to take any risks.
Do you back up your NAS to another device? If not, you should. RAID is not enough to keep your data safe. If you want advice on ways to back it up, open a new thread.
- DanielBirOct 04, 2016Aspirant
Thanks for the information and the backup hint.
Of course I backup the data on my NAS, using the ReadyNAS backup facilities integrated in the Admin GUI, in a nightly job on an external USB harddisk.
Once I already had to build up my ReadyNAS RN104 from a backup, after a factory reset, necessary because the Admin GUI didn't show up any more. This solved my problem, but was a time consuming thing because of the amount of data and some configuration work. So I want to avoid to have to do such an exercise again ;-).
- DanielBirOct 10, 2016Aspirant
As Relase 6.6.0 was available for automatical installation this morning, I updated my ReadyNAS 104.
Till now everything works fine.
And the "download "public" files from ReadyCloud" issue is solved! It works!
Thanks to the support and development teams!
- gpaoloOct 10, 2016Luminary
I confirm, I have installed the 6.6.0 yesterday night and I have just tested it.
It seems that it is working now.
Thanks for the update!
Now I am just curious to know what was wrong, after so much guessing... :smileyvery-happy:
- mrvincentOct 12, 2016Aspirant
6.6.0 Also solved my issue.
Thanks.
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