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Forum Discussion
Desktop App changed - PRJNAME
Hello,
after working fine for several month my desktop app on my win 10 pc changed to this:
The Login informaion is not saved anymore, so you have to login manually.
The App is connecting to my NAS - but showing it's "online-Disconnected"
I have checked and reinstalled Java as suggested in a different discussion and I hava de - and reinstalled the desktop app several times.
Connecting via Web Page is working fine; on a different computer there is no problem connecting to my NAS.
Any ideas?
Thanks
Christian
4 Replies
Hello ChristianST,
What's the desktop app version? Have you trued uninstalling it completely and download the latest or of you already have a copy of the latest, redownload it then reinstall?
Regards,
Helle JennC,
I have downloaded the Version 1.15.1292.517 from http://readycloud.netgear.com/client, so I hope it's the latetst.
I tried both: Uninstalling and installing by the web installer and manually uninstall and reinstall.
Same result :-/
Regards
ChristianHello ChristianST,
What's your Java version?
It must have something with the component on the computer that the ReadyCloud app is needed.
Regards,
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