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Forum Discussion
Excess battery drain caused by RCloud iOS - Netgear should fix asap!!
After unexpected high battery drain on both my iPhone and iPad, it transpires that RCloud iOS will remain active in the background (for hours...) unless force-quit. The app shouldn't be in the iOS store in this state, and I hope Netgear issue an update asap.
12 Replies
Hi sclubone,
Can you provide more information about your iOS devices? What is the iOS version of your iPhone and iPad? Also, are you using the latest or up to date ReadyCLOUD iOS mobile app?
Kind regards,
BrianL
NETGEAR Community TeamHi, it's the latest iOS version on both iPhone and iPad, and the latest ReadyCLOUD mobile app (as all of these are automatically updated). i.e. 9.3.2 iOS, and 1.5.8 (134) for the app.
I don't think the other thread is helpful as it relates to Android, but either way Netgear have serious problems if even the iOS app is broken in this serious way..
Hi sclubone,
Well, it's not really the same but it's the same app running on a different platform or OS. I will check this with my colleagues and update this thread as soon as I get something.
Kind regards,
BrianL
NETGEAR Community Team
- No. What do you think it has to do with the app, when iOS reports battery drain by app in any case (with they netgear app identified)? Thanks
Hi JohnNulty & sclubone,
Thanks for responding back. Let me forward this information to my colleagues to further investigate this issue that you've raised.
Kind regards,
BrianL
NETGEAR Community Team
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