Last week my NAS 102 did not respond. I local PC-guy looked at the problem and told me to buy a used NAS102 as the drives looked healthy. So I bought a used NAS102 on eBay. The new one connects but but say no folder on my PC.The old one indicate the drives but "Act" and Power LED was flashing. The new one indicate the drives some second but "Act" and Power LED got steady light.PC, Netgear router and NAS 102 are connected in a local network. The Genie app on my PC screen can see the new NAS but could not the old one. Some progress with the new but did not solve my problem. How do I get acess to my files?Can anyone give me some hints.RegardsLarsgeln

larsgeln wrote:Spoiler (Highlight to read)This is the answer in swedish. ReadyNAS detects no discs. . Confirm that discs are installed.. If discs are installed, swap the discs.This is the answer in swedish. ReadyNAS detects no discs. . Confirm that discs are installed.. If discs are installed, swap the discs.This is with the new NAS and drives installed, or the old NAS with none installed? You need to be more specific as to what step resulted in what results since StephenB is asking you to perform steps with the new NAS and drives and I'm asking you to do them with the old NAS and no drives.

larsgeln wrote: Last week my NAS 102 did not respond. I local PC-guy looked at the problem and told me to buy a used NAS102 as the drives looked healthy. So I bought a used NAS102 on eBay. The new one connects but but say no folder on my PC. Can you access the NAS admin web ui? Browse to https://nas-ip-address/admin (using the real IP address instead of the nas-ip-address placeholder) You can find the NAS IP address in your router's attached device list.

It is unfortunate that you jumped to the conclusion that the enclosure was bad because somebody told you "the drives looked healthy". The typical problem here is with the contents of the drives (specifically the OS partition), not a hardware failure of either the drives or the chassis. Continue with what StephenB is advising. But also re-connect your old NAS to your network without drives and see if RAIDar recognizes it. If it does, and you have a spare SATA drive (containing nothing you care about and definitely not one of your drives that were in the NAS before), see if you can create a new volume on it. This will help determine if the chassis really is bad (which may have also caused an issue with the drive contents), or if there is something else wrong.

The old NAS did not respond to https://nas-ip-address. The new one did. I got a safety warning. I bypassed the warning and typed the usual password. Got into netgear and netgear answers "can't acess the drives" . That was happened yesterday also, but first I was advised to update from V6.10.5 to V6.10.10. Powered off and swapped the drives. Powered on again but no better result. I stopped on this step and did not push "next". I will not risk the old drives maybe to be reformated. I have no empty spare drive. Can I go further or is it better to use R-linux I have read about in this community.I have a SUB connected hard drive I use to back up my NAS. But the latast is since 2020! Can this device be used as SATA adaptor for one of the NAS-drives and get the files using R-linux. RegardsLars-Goeran

See my answer to StephenB.Thank you.Regards Lars-Goeran

READYNAS10200 hard drives don,t start up

20 Replies

StephenB
Guru
Jun 25, 2024
larsgeln wrote:

Last week my NAS 102 did not respond. I local PC-guy looked at the problem and told me to buy a used NAS102 as the drives looked healthy. So I bought a used NAS102 on eBay. The new one connects but but say no folder on my PC.

Can you access the NAS admin web ui? Browse to https://nas-ip-address/admin (using the real IP address instead of the nas-ip-address placeholder)

You can find the NAS IP address in your router's attached device list.
- Sandshark
  Sensei
  Jun 25, 2024
  It is unfortunate that you jumped to the conclusion that the enclosure was bad because somebody told you "the drives looked healthy". The typical problem here is with the contents of the drives (specifically the OS partition), not a hardware failure of either the drives or the chassis.
  
  Continue with what StephenB is advising. But also re-connect your old NAS to your network without drives and see if RAIDar recognizes it. If it does, and you have a spare SATA drive (containing nothing you care about and definitely not one of your drives that were in the NAS before), see if you can create a new volume on it. This will help determine if the chassis really is bad (which may have also caused an issue with the drive contents), or if there is something else wrong.
  - larsgeln
    Aspirant
    Jun 26, 2024
    See my answer to StephenB.
    Thank you.
    Regards
    Lars-Goeran
- larsgeln
  Aspirant
  Jun 26, 2024
  The old NAS did not respond to https://nas-ip-address. The new one did. I got a safety warning. I bypassed the warning and typed the usual password. Got into netgear and netgear answers "can't acess the drives" . That was happened yesterday also, but first I was advised to update from V6.10.5 to V6.10.10. Powered off and swapped the drives. Powered on again but no better result. I stopped on this step and did not push "next". I will not risk the old drives maybe to be reformated. I have no empty spare drive. Can I go further or is it better to use R-linux I have read about in this community.
  I have a SUB connected hard drive I use to back up my NAS. But the latast is since 2020! Can this device be used as SATA adaptor for one of the NAS-drives and get the files using R-linux.
  Regards
  Lars-Goeran
  - StephenB
    Guru
    Jun 26, 2024
    larsgeln wrote:
    
    but first I was advised to update from V6.10.5 to V6.10.10.
    
    FWIW, that was waste of time.
    
    larsgeln wrote:
    
    Can I go further or is it better to use R-linux I have read about in this community.
    
    R-linux won't work with an RN102. You could use something like ReclaiMe (which supports both linux software RAID and BTRFS). While that is not free, you can download it for free and see if it can find your files.
    
    One thing that would also be useful is to run the vendor diags on the drives. Seatools for Seagate, Dashboard for Western Digital. That would require connecting the disks to a Windows PC (either with SATA or a USB dock/enclosure).
    
    larsgeln wrote:
    
    I bypassed the warning and typed the usual password. Got into netgear and netgear answers "can't acess the drives" .
    
    I stopped on this step and did not push "next".
    
    The warning is usual, but the message is not. Was the NAS actually asking you to do a factory install? Can you post a screenshot?
    
    Also, can you download the log zip file from the logs page of the web ui?