Forum Discussion

Aspirant

Mar 16, 2017

Solved

ReadyCLOUD Invitations are not delivered

Hi I have an issue where a user is unable to activate their ReadyCLOUD account due to the web page giving the message 'The invitation is no longer valid'. I have removed and re-invited the user but they don't receive any new invitation email. Is there any way to resolve that?

invitations

ReadyCLOUD Portal

mike_coreit
Mar 22, 2017
Hi I have spoken with Netgear support but they said the issue was chargeable because there was a setting on the device which needed to be adjusted. I was able to work-around the issue by creating a new email alias on the user's email server, then set-up the account using this.

8 Replies

Retired_Member
Mar 17, 2017
Hi mike_coreit

when you sent invitation in ReadyCLOUD web portal then you will receive the email in your own email box,you can forward it to your friend instead.
- mike_coreit
  Aspirant
  Mar 17, 2017
  Hi I also didn't receive any notification to my own email
  - FramerV
    NETGEAR Employee Retired
    Mar 19, 2017
    Hi mike_coreit,
    
    I am assuming that you have already finished the steps described on the link below:
    
    How do I add my ReadyNAS OS 6 storage system to my ReadyCLOUD Account?
    
    If you have, kindly try to create the account first on readycloud.netgear.com then follow the steps below:
    
    How do I use ReadyCLOUD to allow or remove share access for remote users?
    
    Regards,