Forum Discussion

Aspirant

Mar 16, 2017

Solved

ReadyCLOUD Invitations are not delivered

Hi I have an issue where a user is unable to activate their ReadyCLOUD account due to the web page giving the message 'The invitation is no longer valid'. I have removed and re-invited the user but t...

invitations

ReadyCLOUD Portal

mike_coreit
Mar 22, 2017
Hi I have spoken with Netgear support but they said the issue was chargeable because there was a setting on the device which needed to be adjusted. I was able to work-around the issue by creating a new email alias on the user's email server, then set-up the account using this.

Retired_Member

Mar 17, 2017

Hi mike_coreit

when you sent invitation in ReadyCLOUD web portal then you will receive the email in your own email box,you can forward it to your friend instead.

mike_coreit
Aspirant
Mar 17, 2017
Hi I also didn't receive any notification to my own email
- FramerV
  NETGEAR Employee Retired
  Mar 19, 2017
  Hi mike_coreit,
  
  I am assuming that you have already finished the steps described on the link below:
  
  How do I add my ReadyNAS OS 6 storage system to my ReadyCLOUD Account?
  
  If you have, kindly try to create the account first on readycloud.netgear.com then follow the steps below:
  
  How do I use ReadyCLOUD to allow or remove share access for remote users?
  
  Regards,
  - mike_coreit
    Aspirant
    Mar 19, 2017
    Yes I have already followed the steps of enabling ReadyCLOUD and adding the user via the readycloud.netgear.com portal