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Forum Discussion
mike_coreit
Mar 16, 2017Aspirant
ReadyCLOUD Invitations are not delivered
Hi I have an issue where a user is unable to activate their ReadyCLOUD account due to the web page giving the message 'The invitation is no longer valid'. I have removed and re-invited the user but t...
- Mar 22, 2017
Hi I have spoken with Netgear support but they said the issue was chargeable because there was a setting on the device which needed to be adjusted. I was able to work-around the issue by creating a new email alias on the user's email server, then set-up the account using this.
FramerV
Mar 22, 2017NETGEAR Employee Retired
Hi mike_coreit,
Might be best if you get in touch with support now.
Or you can also wait for other forum posters to pitch in.
Regards,
mike_coreit
Mar 22, 2017Aspirant
Hi I have spoken with Netgear support but they said the issue was chargeable because there was a setting on the device which needed to be adjusted. I was able to work-around the issue by creating a new email alias on the user's email server, then set-up the account using this.
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