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Forum Discussion

Daktari's avatar
Daktari
Guide
Feb 17, 2016
Solved

ReadyCLOUD not connecting

I have a readycloud installed on an iMac runing MacOS 10.11.3.  New install of ReadyCloud for MacOS v2 FM ver 6.4.2   I suddenly have a problem with connecting. The following situation applies: ...
Desktop client
Mobile client
ReadyCLOUD Portal
  • Daktari's avatar
    Daktari
    Feb 17, 2016

    I disabled IPv6 on the ethernet adapter for the RN202, this solved the problem.

     

    Thanks, hope it helps someone else.

     

     

JennC's avatar
JennC
NETGEAR Employee Retired
Jul 09, 2016

Hello wolfie111,

 

If you have purchased the RN516 after June 1 2014, I suggest you contact support center as your RN516 comes with lifetime CHAT support.

 

Regards,

wolfie111's avatar
wolfie111
Guide
Jul 09, 2016

Thanks Jenn,

 

But the unit was a warranty replacement and original Ultra6 was purchased 2011, thus out of support warranty.

 

Really need some help here.

 

Thanks in advance,

 

Rob

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