NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ReadyCloud Stuck at Synchronizing 0%
Hi all, I am having an issue with the ReadyCloud app on my Windows 10 machine synchronising properly with my ReadyNAS 102 system. I have added a few folders, and whilst most appear to synchronise...
Hi Brian,
Yes, several times but to no avail. The first time the backup was initiated, one of two files in some of the subfolders were open. During subsequent attempts all files have been closed (I have attempted directly after rebooting the PC, so nothing has been open).
Thanks
Hi gerryv,
Thanks for your feedback. Have you check if the app is being blocked by your PCs firewall or AV software? Also, have you considered trying this on another PC to see if you will get the same behavior?
Kind regards,
BrianL
NETGEAR Community Team
Hi Brian,
Yes, I have and that doesn't appear to be the issue as other PC folders sync without issue. Unfortunately I don't have another PC, just my laptop.
Can you tell me what the "service starting" log line actually refers to? Is there a way I can manually force the service to start?
Thanks
Hi gerryv,
That line or entry probably pertains to the event when the app or backup was launched. Could you send me the log or at lease a screenshot of it?
Kind regards,
BrianL
NETGEAR Community Team
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
