NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
bhague01
Jul 07, 2021Aspirant
ReadyCloud signin
Ready Cloud has been working well in the past, but I have been out of action in recent weeks. When I came back to use the laptop with the ReadyCloud client installed, I have first had some issues wi...
- Sep 05, 2021
Hi StephenB
Thank you. I think we are sorted! Everything is now accessible - hurrah!
I am now using the IP addresses to identify both the source and the endpoint of the FreeFileSync program, and all appears to be working fine again.
I have learnt some things about the various technical terms, which are not always well explained, as well as the importance of careful use of syntax.
I still don't understand why things went wrong in the first place, but all is well that ends well.
We should probably entitle this conversation "The case of the missing T: drive"!
I am very grateful to you for your time and input. I would like to have given you a lot more kudos, which I only noticed at the end.
I am sure you will be a great help to many more folk, who come looking for it!
Cheers and very best wishes
bhague01
Sep 02, 2021Aspirant
Thanks, StephenB
I have created two new users within the admin page, BH (email address X@X) and bhague01 (email address Y@Y: which is an alias to my standard Z@Z address).
However, the Windows Security login window which pops up for the mirroring program does not like either of these options - "Access denied". :(
I have checked that the Win10 Credential Manager has accepted both these options: all OK, except that, in both cases, the password is given as ********, rather than **********, as I might have expected, given that in both instances it is a 10 character length.
I was wondering if reinstalling the software could be done without affecting the stored files?
I look forward to your further illumination!
Cheers
StephenB
Sep 02, 2021Guru
bhague01 wrote:I have created two new users within the admin page, BH (email address X@X) and bhague01 (email address Y@Y: which is an alias to my standard Z@Z address).
Don't post your email addresses publicly. Posting them here just creates more work for me (since I am redacting them).
bhague01 wrote:
Thanks, StephenB
I have created two new users within the admin page, BH (email address X@X) and bhague01 (email address Y@Y: which is an alias to my standard Z@Z address).
However, the Windows Security login window which pops up for the mirroring program does not like either of these options - "Access denied". :(
You are using the NAS account names (BH, bhague01) in the Windows Credential? The email format won't work.
You might need to reboot the PC to get those credentials applied.
You can also try this test:
Run CMD (type it into the windows search bar).
Then enter these commands into the text box:
net use * /delete /y net use t: \\nas-ip-address\sharename user:bhague01 userpassword
using the real IP address, password, and a real sharename.
The first command will end any open SMB sessions on the PC. The second attempts to mount the share as drive letter T.
Be very careful with the typing - particularly the two different slashes used in those commands.
- bhague01Sep 03, 2021Aspirant
Hi again StephenB, and thanks.
I followed your instructions and had the following result (I have redacted the password):
C:\WINDOWS\system32>net use * /delete /y net use t: \\192.168.1.100\bhague01 **********
The syntax of this command is:NET USE
[devicename | *] [\\computername\sharename[\volume] [password | *]]
[/USER:[domainname\]username]
[/USER:[dotted domain name\]username]
[/USER:[username@dotted domain name]
[/SMARTCARD]
[/SAVECRED]
[/REQUIREINTEGRITY]
[/REQUIREPRIVACY]
[/WRITETHROUGH]
[[/DELETE] | [/PERSISTENT:{YES | NO}]]NET USE {devicename | *} [password | *] /HOME
NET USE [/PERSISTENT:{YES | NO}]
It looks as though your suggested syntax was not what was required, or have I missed something?
I look forward to your further comments. (May not be till after the weekend now before I reply)
Cheers
- StephenBSep 03, 2021Guru
bhague01 wrote:
C:\WINDOWS\system32>net use * /delete /y net use t: \\192.168.1.100\bhague01 **********
I gave you two different commands (on different lines!). You can't enter them as one command.
The typing really matters here, CMD is not forgiving on mistakes.
- bhague01Sep 04, 2021Aspirant
Thanks, StephenB
I tried what you suggested, using the syntax: net use t: \\192.168.1.100\B2music user:Bill ******** for the second command, first without the preceding command, second with previous net use * /delete /y command, and there was no t: drive to be seen, either before or after a reboot.
I have checked in the folder for the program but could not see an obvious credentials subfolder.
I have just rechecked the Win10 Credentials manager: oddly, the IP address credential for the NAS had a combination username, which does not appear in the User list on the Admin page of the ReadyNAS, but is an amalgam of the bhague01 username and the second part of the email address. I was about to delete that user name on the Admin page, but thought I would get your advice first. I have just disabled it for the moment.
The MYNAS credential is currently applied to my (correct) gmail address.
Your thoughts and further suggestions appreciated. I am very confused!
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!