readynas 102 raid crash

[birty1]

readynas102 it was raided, one drive failed. A new drive was inserted but nothing was recovered and the working drive was not accessible, I made the recovery USB (many times) eventually it turned off. On reboot I can see both drives, the new drive is accessible, the second with the date on is seen but not accessible, i can see the volume of data but cannot open the drive. I removed the drive, docked it but the PC is not seeing the drive. How do i "un-lock" the drive or re-raid it in the readynas 102? I cannot afford to format and loose this data. I have reclaime installed but as the dock is not recognising the drive it cannot be used ..any help?

[StephenB]

---

@birty1 wrote:

 I have reclaime installed but as the dock is not recognising the drive it cannot be used ..any help?

---

While windows won't mount the drive, reclaime should be able to see it.  You should also be able to see it in the Windows disk manager.

If that isn't working, then you either have a failed dock or a second failed drive.

---

@birty1 wrote:

readynas102 it was raided, one drive failed. A new drive was inserted but nothing was recovered 

---

You should have had access to the files even when the drive that failed was pulled out.  Are you saying that was not the case?

Also, were you running X-RAID or RAID-1?  Or were you running RAID-0 with FlexRAID???

---

@birty1 wrote:

On reboot I can see both drives, the new drive is accessible, the second with the date on is seen but not accessible, i can see the volume of data but cannot open the drive. 

---

Can you download the log file zip from the logs page?

Also post a screenshot of what you are seeing on the volume page.

[birty1]

reclame sees it but no actions available, not available in windows

[birty1]

for some reason it wont let me upload the zip files

Mike

[birty1]

the original set-up was x-raid, i did attempt to change it to flex, the damaged drive has limited options when highlighted

[birty1]

[birty1]

[StephenB]

---

@birty1 wrote:

for some reason it wont let me upload the zip files

---

Don't post them publicly.

If you like, you can put the entire zip into cloud storage (Dropbox, Google Drive, etc).  Then send me a private message (PM) using the envelope icon in the upper right of the forum page.  Include a link to the log zip - making sure the link permissions are set so anyone with the link can download.

---

@birty1 wrote:

the original set-up was x-raid, i did attempt to change it to flex, 

---

If you did that after the drive failure, then that was a mistake.

[birty1]

anymore help?

[StephenB]

---

@birty1 wrote:

anymore help?

---

Not without seeing the logs.

[birty1]

i can email them to you?

[StephenB]

---

@birty1 wrote:

i can email them to you?

---

No.  Re-read post 8.

[birty1]

yep read 8; i actually expected more, but hey-ho i get ya; have a good life, don't ask for help cos perhaps i won't arrive? i guess i will sort this on my own!

[StephenB]

---

@birty1 wrote:

yep read 8; 

---

Without logs I can't give you much advice.  Post 8 tells you how to get them to me. 

To repeat what I posted there

1. upload the log zip to dropbox or equivalent
2. send me a private message with a link to the logs using the envelope icon in the upper right of the forum page
3. make sure the link permissions are set so anyone with the link can download them

---

@birty1 wrote:

i actually expected more

---

This is a user-to-user forum, the folks who respond here are ReadyNAS users do not work for Netgear. We do it on our own time as volunteers.  

Generally I'll spend a fair amount of time reviewing the log zips I receive, and then give more targetted advice on options for recovery, and commands to run using ssh.