Readynas Surveillance License Code Will Not Activate

[Digi11]

I lost two RAID 5 disks at he same time and lost all my Readynas Surveillance license configuration.  The licenses are limited to one installation, so I cannot reactivate the licenses, and I was not able to deactivate/transfer the licenses before the unexpected crash.  I need Netgear Support to reset the two 4-camera licenses that I have, as they fail to activate online.  The offline activation tool produces no output file.   I cannot contact support without a support contract. There must be a way now, and in the future, for licensing issues to be resolved.  Please reset my licenses.

[mdgm-ntgr]

Well normally you'd deactivate your licenses before doing a factory reset.

I understand you weren't able to do that in this case.

If you have a case number and let me know I can ask support to follow up. If not, let me know the relevant details and I'll pass them on.