Readynas remote for Android not accessing shares

[PeterS250]

I have a resadynas 204 which I can access on the local network and via Readycloud.  I have installed Readynas remote 1.2.2 for Android on my phone.  I can login to the readynas remote app and see all of the relevant shares on the device but as soon as I try to access a share then error "Cannot connect to share ...: Access Denied" appears.  I can access the shares using readycloud on a wndows laptop and can indeed access the shares using an android tablet via readycloud.

What have I not done or what access have I not granted?

[PeterS250 · Accepted solution]

Thank you that has given me access - and I can store what I need.

[mdgm-ntgr]

You need to install the ReadyCLOUD app for Android not ReadyNAS Remote.

[BrianL2]

Hi PeterS250,

In addition to mdgm's suggestion, if you want to use ReadyNAS remote, you need to enable ReadyNAS Remote Service in the admin page under the Cloud tab. Ensure the same ReadyCLOUD ID is logged in as the admin.

Hope this helps!

Kind regards,

BrianL
NETGEAR Community Team

[PeterS250 · Accepted solution]

Thank you that has given me access - and I can store what I need.

[BrianL2]

Hi PeterS250,

Great! You may now tag this thread as closed by clicking the "Accept as Solution" button in one of the responses that you received.

Kind regards,

BrianL
NETGEAR Community Team