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Forum Discussion
ACCESS CONTROL LIST WHY I CANNOT REMOVE A MAC ADDRESS
I am unable to remove a particular mac address from my allowed devices on the access control list. It is blocked but, why can I not remove it. My psychopath neighbor somehow I think is disabling my blink camera so that she can get away with what ever jacked up thing she wants to do at the moment. Anyhow, it makes no sense that I cannot remove this mac address not just block it from the list of allowed devices
10 Replies
Hi JGL991,
Good day!
Thank you for reaching out. We are sorry to hear about your experience with the router. Was this working before or did it start after the recent firmware update? Please DM us a screenshot of the Access Control page.
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team
No, it has been going on for a long while and also after I upgraded the firmware still same issue. However, i reverted back to the previous version of the firmware due to the DNS resolver issuue with the latest release. attached screenshoti want to remove the BLOCKED MAC ADDRESSIT SHOULD BE DOWN AT THE BLOCKED DEVICES
Hi JGL991,
We are sorry for not being able to get back to you immediately. Thank you for sending the screenshots. Did you try changing your wireless password or reset the router? If not, please do so.
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team
2nd attempt to add the screenshots
ok will send 2 more replies to get both screenshots cannot upload them as pics
Embedded screenshots have to be approved by a Netgear moderator before they appear. Attached files don't suffer that indignity.
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