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Forum Discussion
JGL991
Aug 14, 2021Guide
ACCESS CONTROL LIST WHY I CANNOT REMOVE A MAC ADDRESS
I am unable to remove a particular mac address from my allowed devices on the access control list. It is blocked but, why can I not remove it. My psychopath neighbor somehow I think is disabling my...
olympos1625
Aug 19, 2021NETGEAR Employee Retired
Hi JGL991,
Good day!
Thank you for reaching out. We are sorry to hear about your experience with the router. Was this working before or did it start after the recent firmware update? Please DM us a screenshot of the Access Control page.
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team
JGL991
Aug 21, 2021Guide
ok will send 2 more replies to get both screenshots cannot upload them as pics
- michaelkenwardAug 21, 2021Guru
Embedded screenshots have to be approved by a Netgear moderator before they appear. Attached files don't suffer that indignity.
- JGL991Aug 22, 2021Guide
And yet, still no one knows how to remove the BLOCKED mac address from the list of allowed devices?