Can't access admin page

[LuckyC14]

Setting up the router to be an access point, provided it with static IP settings, then after it reboots to apply changes I cannot access the admin page anymore. The WiFi is on and working but I can't admin into it anymore to change SSID or password. Attached is an image of the page that comes up when trying to access.

*Notes*

• We have a dozen of these routers set up as access points and yes I can access all of them this way.
• YES I have done every browser/cache clearing imaginable.
• Multiple browsers and devices attempted
• Same issue when ethernet plugged directly into the router.
• Have factory reset and attempted again multiple times.
• No, I am not downloading any cutsie apps or anything to access admin, the browser should work just fine.

[michaelkenward]

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@LuckyC14 wrote:

Setting up the router to be an access point, provided it with static IP settings, then after it reboots to apply changes I cannot access the admin page anymore. The WiFi is on and working but I can't admin into it anymore to change SSID or password. Attached is an image of the page that comes up when trying to access.

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When you turn a router into an access point (AP), you lose the option to access it through the graphical user interface (GUI) and routerlogin.net in a web browser.

That's because the other router handles the network traffic and gives the AP its own IP address on the local network. This means that the browser GUI now has no idea where to find the AP.

You need to track down the IP address that the router has given the AP.

One way to do that is to look at the list of attached devices in the GUI for main router. That should list the IP address of things on the network.

Look for the AP in that list and put its IP address into a browser. That should get you into the GUI for the AP.

I avoid that hunt by fixing the IP address of the AP when I put it into AP mode. (Netgear says that this not recommended but does not explain why.) Then I can always get in with that IP address.

There are other options, such as giving the AP an  "Address Reservation" in the main router.

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*Notes*

• We have a dozen of these routers set up as access points and yes I can access all of them this way.

It would be interesting to know how you achieved that.

The IP address that shows in your screenshot is puzzling. That is shows an IP address 10.3.##.## hints at another router in the network. By default the R6400mwould use 192.168.1.1. Anything else suggests that it sees something else on that address and has adapted accordingly.

That raises the question as to what modem/gateway/ONT sits between the router and the Internet?

[LuckyC14]

Yes, it shows that IP because when stating the issue, I noted that when transitioning it to be an AP it has a spot for me to assign it an IP address, which I did.

As for the statement that you lose GUI when making it an AP then that is puzzling because many others are set up this way and I can access the GUI (as shown in the attached image.)

[michaelkenward]

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@LuckyC14

As for the statement that you lose GUI when making it an AP then that is puzzling because many others are set up this way and I can access the GUI (as shown in the attached image.)

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That's not what I said.

"through the graphical user interface (GUI) and routerlogin.net in a web browser".

You do not lose access to the GUI, you do lose access through routerlogin.net which will direct to the usual IP address of 192.168.1.1

That is because the main router decides where to direct addresses. It does not know where to find routerlogin.net.

If you gave the AP an IP address 10.3.##.## then that too will go nowhere unless the router is in the same network 10.3.##.##.

For example, if your router uses the more common 192.168.1.1 it can't access 10.3.##.##

It is a good idea to allocate an IP address to an AP to make it easy to find. But it has to have an address that is familiar to the router.

Your first message tags the R6400. Your screenshot shows the R6050.

The LAN Port settings you show do not look like those on my R7800 in AP mode.

There is no need to hide your IP addresses. No one can get at them. They are local to you.

By the way, the support pages for the R6050 are rare in that they still have a link to NETGEAR Genie App (Windows).

If you use that you can forget about fixing IP addresses. The Network Map will show the AP and should even have a clickable link.

Not so much a "cutesey app", more a valuable tool.

[LuckyC14]

"It is a good idea to allocate an IP address to an AP to make it easy to find. But it has to have an address that is familiar to the router."

Yes, it is all in the same subnet, and using IP's that are open and the main router will recognize. (configured like the other dozen that are working). Note that the IP address assigned to the access point is able to be pinged. And from the original post's image of the browser, you can see that a device is recognized at the other end of that IP just not able to access the administration page.

"Your first message tags the R6400. Your screenshot shows the R6050."

I noticed that and knew you would mention it. Yes, we do have a few different models, but the differences shouldn't make much of a difference in this case. I found an operational one with the same model and is attached.

It is more beneficial for us to have statically assigned IP addresses for our access points. Without having to use an app I am just looking for a solution to access the admin page via web browser using said IP addresses. Apps like these may be convenient for lay users, but more often than not seem to give me more grief than their worth.

We will be swapping out our whole network for different devices soon anyways. This was just a "simple" thing I should be able to access on a Netgear router, and I moreover just wanted to know if it is something I am doing wrong or testing my faith in the company and its products.

[michaelkenward]

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@LuckyC14 wrote:

"Your first message tags the R6400. Your screenshot shows the R6050."

I noticed that and knew you would mention it. Yes, we do have a few different models, but the differences shouldn't make much of a difference in this case. I found an operational one with the same model and is attached.

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Not even the R6400. The screenshot shows R6400v2.

The exact model can make tall the difference as you would know if you hung around here for a while.

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@LuckyC14 wrote:

It is more beneficial for us to have statically assigned IP addresses for our access points. Without having to use an app I am just looking for a solution to access the admin page via web browser using said IP addresses. Apps like these may be convenient for lay users, but more often than not seem to give me more grief than their worth.

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Yes. I like to use a fixed IP address. (Fixed on the AP rather than reserved on the the host router, although both work.)

You have been offered a painless, easy and safe alternative that might be a lot quicker than worry away here.

The choice is yours.

A love the "lay users" bit. Worrying though,

[LuckyC14]

I'll just surmise your response a little..

"Yes, the router should have the functionality to do what you are attempting, however I do not have a solution to your exact issue so I will insult you and provide you with other "fixes""

Yes, version numbers can make big changes, but NOT for something as simple as accessing a administrator web page for a router. If it does, then it is not the product I'm looking for.

Anyway, like I said, we are switching to all different networking devices anyway so

[michaelkenward]

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@LuckyC14 wrote:

I'll just surmise your response a little..

Surmise is the right word there. You certainly haven't summarised what I wrote.