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Forum Discussion
Winancy
Aug 03, 2021Apprentice
DNS>PROBE_FINISHED_NXDOMAIN error since latest update
Model R6400, firmware v1.0.1.74_1.0.48, Windows 10, ethernet connection Since I updated the firmware, I have been getting DNS_PROBE_FINISHED_NXDOMAIN errors when I open up browsers and go to webpage...
antinode
Aug 05, 2021Guru
> [...] Is it possible to use a prior firmware version that did work?
> [...]
Visit http://netgear.com/support , put in your model number, and look
for Downloads. (For older versions, under Firmware and Software
Downloads, look for "View Previous Versions".) Find the kit(s).
Download the kit(s) you want. Read the "Release Notes" file for
instructions. (In the User Manual, look for "firmware", and,
especially, for a topic like "Manually Upload Firmware to the Router".)
When that fails because of a deficient User Manual, try:
Winancy
Aug 05, 2021Apprentice
antinode Thannk you so much for putting me in the right direction. I downloaded and installed the previous version 1.0.45. At frist, I was getting the same errors, then realized, I probably have to restart the computer. After I did that, everything is working just fine....so far. Fingers crossed! Now, I just wait for the next firmware update and hope it will behave.
- WinancyAug 05, 2021Apprentice
Unfortunately, I spoke too soon.....
Not sure where to go from here....I downloaded and installed the previous firmware, which booted the router, then I restarted the computer, and it seemed to be ok for a few minutes and then the errors started all over again. Factory reset??? Ugh.
- golfnut1969Aug 29, 2021Guide
I tried switching to another DNS provider, but this didn't fix the issue either. I was using my ISP's DNS and switched to two others, but the same thing happened. This is definitly the router firmware.
- WinancyAug 29, 2021ApprenticeUPDATE
Netgear support called back yesterday to see how everything was going. I told her that everything was working great now because I bought a new router. She asked if it was a Netgear router and I told her no. She then said that the case is now closed, stay well and have a good day.
- WinancyAug 06, 2021ApprenticeUsing whatever the ISP provides.
I've shut down for the night, so I can't check until tomorrow.
But I did flush DNS and reset winsock again and all worked fine... For about 15 minutes, then it started all over again.
Haven't tried using a different DNS service. It should work with what I've been using for years, no?- WinancyAug 06, 2021ApprenticeMy laptop has the same problem.
My phone does not.