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Forum Discussion
sandokanfirst
Mar 31, 2021Guide
Error DNS_PROBE_FINISHED_NXDOMAIN after update to V1.0.1.70_1.0.44 of firmware
Hi all, Ever since I have updated my AC1750 R6400 router every other site I try to open gives a DNS_PROBE_FINISHED_NXDOMAIN error. If I refresh (F5), the website in question usually opens. It's a bi...
plemans
Mar 31, 2021Guru
Thats a modem router combo device.
It puts you in a double nat.
What is Double NAT? | Answer | NETGEAR Support
do you have the Experia in modem only/passthrough mode?
or the netgears IP address in the experia's dmz?
Or the netgear in access point mode?
sandokanfirst
Mar 31, 2021Guide
The thing is that the Experia doesn't have an passthru only mode or a DMZ. Well, it probably has, but my provider has probably hidden it. But I think that there is not a real problem as the R6400 gets a fixed IP from the Experia as you can see below. Anyway, this has worked well for the past years. ;)
- plemansMar 31, 2021Guru
It can still cause issues. And your isp might have pushed out an update to their combo device causing the issues.
Have you tried the netgear in access point mode?
- sandokanfirstApr 02, 2021Guide
No, I haven't used it as access point. I'd rather get back to the situation as it was - one of the reasons being that the Netgear offers a guest network while the Arcadyan doesn't. I've had a router behind a router situation for almost fifteen years now -except for a few years when I had a glass fibre modem with no router capabilities - and I know the pitfalls. The Arcadyan had the last update July 2020, so nothing has changed in that department.
Thanks for your posts - they're much appreciated! I think I will try now to revert to a previous version of the firmware.
- sandokanfirstApr 02, 2021Guide
So I downgraded from V1.0.1.70_1.0.44 to (my prevous) version, V1.0.1.44_1.0.31, and everything is hunky dory again. Except, of course that I now miss security updates.
What I find odd, though, is that the router update check now proposes to update to V1.0.1.62_1.0.41. Is that because V1.0.1.70 really has a sort of beta status?
What I wonder with these Netgear devices is this: You're entitled to technical support for a few months after purchasing them, so how on earth will Netgear ever know that subsequent firmware updates contain bugs? I don't get the impression they read these forums.
- antinodeMar 31, 2021Guru
> Ever since I have updated my AC1750 R6400 router [...]
Is that accurate? R6400[v1] or R6400v2? Look for "Model" on the
product label. Firmware versions (before, after)?If the new firmware causes problems, then I'd consider reverting to
the older firmware.
Visit http://netgear.com/support , put in your model number, and look
for Downloads. (For older versions, under Firmware and Software
Downloads, look for "View Previous Versions".) Find the kit(s).
Download the kit(s) you want. Read the "Release Notes" file for
instructions. (In the User Manual, look for "firmware", and,
especially, for a topic like "Manually Upload Firmware to the Router".)
When that fails because of a deficient User Manual, try:> Could it be that something went wrong with the firmware update? [...]
More likely, the newer firmware has more/different bugs.
> Or the netgear in access point mode?> Have you tried the netgear in access point mode?
Configuring the R6400[vX] as a wireless access point might help.
Visit http://netgear.com/support , put in your (actual) model number,
and look for Documentation. Get the User Manual (at least). Read.
Look for a topic like "Use the Router as a Wireless Access Point".Whether that's a good idea might depend on which router features of
the R6400[vX] you actually use. (And what the Experia Box v10A lacks.)- sandokanfirstApr 02, 2021Guide
Thanks, antinode. Yes, that's correct. The situation is worse than I initially thought. Pages are only half loaded etc. So I'm going to revert to a previous version.
The Arcadyan (Experia) is very much lacking in features, so I'd like to continue to use the Netgear router for specific configurations.