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JGL991's avatar
JGL991
Guide
Aug 14, 2021
Solved

Firmware Version V1.0.4.118_10.0.90 FIRMWARE ISSUE FOR ROUTER AC1750 SMART WIFI R6400V

A week ago i logged onto router and updated the firmware with what was suggested by Netgear.  Ever since then, I keep having issues with DNS.  Every site I select from the list of search results comes up with a DNS error.  I do not understand why this firmware was released and why was it not tested extensively.  Does anyone know how to fix this, short of resetting router which I will not do since it is a pain in the ass to set up all that it is connected to?

  • here's where you can get the firmware: R6400v2 | WiFi Router | NETGEAR Support

    for older firmware, click on "view previous versions"

    then just follow the manual firmware update process but use the older version you downloaded and not the newer. 

6 Replies

  • I'd downgrade to the version prior. Seems to resolve it for issues. 

    I've seen multiple posts on here about recent upgrades breaking dns so I have a feeling netgear is aware of it. 

    • JGL991's avatar
      JGL991
      Guide

      How do I do that? I do not know the version prior?

      • plemans's avatar
        plemans
        Guru

        here's where you can get the firmware: R6400v2 | WiFi Router | NETGEAR Support

        for older firmware, click on "view previous versions"

        then just follow the manual firmware update process but use the older version you downloaded and not the newer.