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My network Genie software was just updated to version V1.0.1.24 My Desktop with the Genie software is connected to the internet through the Lan, but the Genie's Network Map just shows '?' as connection to internet.
I also have a laptop connected to internet through my Netgear Lan, but it does not show up on the Genie's map. Before the software update, the entire network, including my TV, was on the map.
I couldn't figure out how to answer that question, because the only thing I got from Netgear with the Router was a disk with the Genie software, whatever kind it is.
However, the problem seems to have been minimized: I disconnected the router completely, then turned it on again and it is picking up the other devices when I make it re-scan. I hope in future it will automatically scan when the it opens.
My network Genie software was just updated to version V1.0.1.24
You refer to the genie. This could be one of several things, the browser interface, a Windows or Mac program for a PC, or a mobile Android/iThing app. Netgear labels them all as genies. Which are you using?
I couldn't figure out how to answer that question, because the only thing I got from Netgear with the Router was a disk with the Genie software, whatever kind it is.
However, the problem seems to have been minimized: I disconnected the router completely, then turned it on again and it is picking up the other devices when I make it re-scan. I hope in future it will automatically scan when the it opens.
