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Forum Discussion
Solved
Live parental controls fails to setup
I have a N900 wndr4500v2. When trying to set up the parental live controls I make it as far as putting in user name and a password. I hit enter and it comes back with the password not being long enou...
Can you verify if using a special character and capital letter for password will help you guys pass this registration?
Looking forward to your responses.
Hello cm2297,
Welcome to the community!
Is this for the bypass account or just simply creating the login for the Parental Control?
Can you post a screen grab of this window?
Did you try using a different web browser? Also, try deleting browsing history and clearing cache.
Looking forward to your response.
This is for the parental control.
I am trying to create this from the Netgear app that was downloaded to my pc. I am not opening a browser seperate from the app.
Can you verify if using a special character and capital letter for password will help you guys pass this registration?
Looking forward to your responses.
Adding a special character to my password worked, so I was able to create a OpenDNS account with a password that contained a special character, capital letter, a number and is between 6-20 characters. I would like to note that nowhere on the instructions did it say that all of this was needed, just a password between 6-20 characters.
buckeyestargaze Thank you for the update! Will pass that along to our engineers and add it in the instructions.
Have a great day!
Once I added a special character and a capital it worked without a problem.
That is weird as I don't have an capitalisation in my or special character in my password -- only difference I used my existing OpenDNS account.
