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Forum Discussion
cm2297
Sep 22, 2015Aspirant
Live parental controls fails to setup
I have a N900 wndr4500v2. When trying to set up the parental live controls I make it as far as putting in user name and a password. I hit enter and it comes back with the password not being long enou...
- Sep 23, 2015
Can you verify if using a special character and capital letter for password will help you guys pass this registration?
Looking forward to your responses.
nortbrooknz
Oct 21, 2015Aspirant
I have 2.4.16.00 on my Desktop which I will uninstall today.
On my i-pad I have 2.4.18... I may try it on the i-phone to see if there is any difference there.
Will load new genie version on my Asus Laptop and see if that works.
Brent
ElaineM
Oct 21, 2015NETGEAR Employee Retired
Thank you for the update.
Keep us posted on what will be the outcome.
- nortbrooknzOct 22, 2015Aspirant
Just loaded current genie on Laptop and tried to run exisitng opendns account..
"There was an error signing in, please make sure you're connected to the internet and try again"
Ideas?
- ElaineMOct 22, 2015NETGEAR Employee Retired
Have you tried resetting and reconfiguring the gateway?
Just to be sure, you have fw version 1.1.00.24, right?
In any case, I already forwarded this to our engineering department and will update you as soon as I have the response.