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Live parental controls fails to setup

ElaineM
NETGEAR Employee Retired

Re: Live parental controls fails to setup

@MikeG3 Here's a new link that will be available for 7 days.

 

@EllenM I apologize for any inconvenience this may have caused you.

Our engineers are investigating on it.

 

Thank you for being a loyal NETGEAR customer.

ElaineM
NETGEAR Community Team
Message 26 of 27
ElaineM
NETGEAR Employee Retired

Re: Live parental controls fails to setup

Hi @EllenM,


Can you verify if you could setup OpenDNS on the PC?
Let me know if you're still having the same problem.

Looking forward to your response.

 

**Edit: Can you tell us how many characters you have used on the Windows Genie?

If you are still having difficulty, can you verify if it will allow you to set the password with a minimum of 13 characters.

ElaineM
NETGEAR Community Team
Message 27 of 27
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