COMCAST XFINITY is my service provider. The router upstream LED is amber indicating one upstream channel is locked. How do I unlock this channel? There are three other upstream channels that are unlocked. Will this locked channel create a problem? Is it common to have an upstream locked?
You want channels locked. The "locked" channels are what transmit data.
Do you have a screen snip of the whole cable connections page and the modem logs? It lets us check the connection back to the isp.
If you have any splitters, amplifiers, or attenuators in line, I'd recommend removing them. I'd also check the coax line for kinks, damage, cheap/bad connectors, loose connectors, or cheap/bad cables.
You have posted your message in the section of this community given over to General WiFi Routers (Non-Nighthawk). (This is easily done, given Netgear's impenetrable community structure.)
You might get more help, and find earlier questions and answers about your hardware, in the appropriate section for your device. That's probably here:
