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Forum Discussion
Lyndi
Oct 29, 2020Star
Netgear AC1750 Model R6400 Firmware V1.0.1.62 constantly dropping internet
Internet dropping multiple times per hour, every single day. Sometimes, not typically, the WiFi connection also disconnects. I've been working from home for months now and just dealing with it thin...
- Oct 31, 2020
so step one
modem----PC works and is stable if hardwired? is that correct?
when reinstalling the router follow this guide:
power off modem and router. disconnect coax from modem and all cables from both. I'd recommend factory resetting the router during this step as well (push and hold reset for 7-15 seconds while the router is powered on)
reconnect coax to modem. power it on. give it several minutes.
connect lan cable from modem to wan port on router.
power router on. give it several minutes
then try setup. Make sure the pc is hardwired into the router. That wireless adapter has issues and we're onto step 2. which is hardwiring a device into the router and getting it working. NOT wireless.
plemans
Oct 29, 2020Guru
What modem do you have?
When you plugged into the modem, did you reboot it (needed for a IP address change)
Lyndi
Oct 29, 2020Star
Modem is Motorola DOCSIS 3.1, Model MB8600
Did not reboot the modem. Is this simply turn off, unplug, wait for 1 minute, reconnect, turn on??
But oddly, don't want to jinx myself... not a single internet drop since plugging ethernet back into the router.
- plemansOct 29, 2020Guru
Yeah, when you switch from router to device, a reboot is needed to re-assign the ip address.
But if its working, don't mess with it :)Maybe something was loose and you resolved it.
- LyndiOct 29, 2020Star
Not gonna mess with it!! I did plug the ethernet into an adjacent slot, from original one I'd been using (router). Do these go bad? Why are there 4 slots? What else would a person plug directly into the router??
Thank you for your time. Fingers crossed!!
- plemansOct 30, 2020Guru
What else would a person plug directly into the router??I have probably 20 devices hardwired in. tv's/access points/computers/servers/NAS/etc usually 4 ports aren't close to enough for some people :)