PLEASE HELP

dotelvis
Aspirant
Jul 01, 2021
Thank you Oliver for your response.

I have Internet access with all my gadgets; no problem.

Yes, It downloads the firmware then tells me it FAILED!

My last version is V1.0.0.74 and I was trying to get the latest one V1.0.0.76 which fails.

Before I pay $89.90 I will purchase a NEW router. I am a Novice swould you suggest what kind of router would work for me?

Thank you!
DOT
- michaelkenward
  Guru
  Jul 01, 2021
  dotelvis wrote:
  
  Yes, It downloads the firmware then tells me it FAILED!
  
  The best way to update firmware is to do it manually. The automated process can't cope with anything out of the ordinary. It can also damage your device if anything falls over in the [rocess. (The Netgear team isn't going to admit to that.)
  
  This is the best option:
  
  How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support
  
  I know I have said that before, but no harm in repeating the usual advice. It works for most people.
  
  dotelvis wrote:
  
  Before I pay $89.90 I will purchase a NEW router. I am a Novice swould you suggest what kind of router would work for me?
  
  Don't do that. This place is free. Lots of (mostly) helpful volunteers.
dotelvis
Aspirant
Jul 01, 2021
Yes Oliver, I have rebooted the router! :)
olympos1625
NETGEAR Employee Retired
Jul 01, 2021
Hi dotelvis,

Just for clarification, did you follow these steps?

To manually upgrade your router’s firmware:

Connect your computer to your router with an Ethernet cable.

Visit NETGEAR Support.

Enter your router’s Model Number or Product Name.

Click Downloads.

Select a firmware version and click Download.

Unzip the file if needed.

Enter routerlogin.net into a web browser.
A login page displays

Enter the router admin user name and password.
The default user name is admin. The password is the one you specified the first time you logged in. The user name and password are case-sensitive.

Select ADVANCED > Administration or Settings > Administration.

Select Firmware Update or Router Update.
The label varies by router.

Click Choose File or Browse, then locate and select the firmware file that ends in .img or .chk.

Click the Upload button.

Please do not hesitate to let me know if you need further assistance.

Regards,

Oliver

Community Team
- dotelvis
  Aspirant
  Jul 01, 2021
  ISSUE RESOLVED! Thanks everyone for your comments!
  
  DELL had me power off and power on my Router then the upgrade process worked perfect! I should always remember to
  turn off/on as that usually works with everything! Hooray!
- olympos1625
  NETGEAR Employee Retired
  Jul 02, 2021
  Hi dotelvis,
  
  That's good to hear. We're glad that you're happy with your NETGEAR device! NETGEAR Team.
  
  Have a good day!
  
  Please do not hesitate to let me know if you need further assistance.
  
  Regards,
  
  Oliver
  
  Community Team
  - antinode
    Guru
    Jul 02, 2021
    > [...] then I open File and click on DISC Image and it says, "Disc
    > Image is corrupted." [...]
    
       Better to follow the instructions, and not rely on your intuition.
    
          https://community.netgear.com/t5/x/x/m-p/1721037#M124018
    
    > Neon is a technology. Neon lights can come in a rainbow of colours.
    
       Strictly speaking, neon is an element.
    
          https://en.wikipedia.org/wiki/Neon
    
    There's a picture there, showing its distinctive "orange-red glow".
    
    > Where I live, we call this color Neon........but it is greenish!
    
       There are some green lines in the neon emission spectrum, but they're
    generally drowned out by the more numerous and intense reds and oranges.
    
       So, whatever you might call "this color Neon", no one else can be
    expected to know what you mean.
    
       In gas-discharge signage, most colors other that that distinctive
    orange-red are produced by other gases (argon, mercury vapor) and
    phosphor coatings on the glass; neon is not involved.
    
       For a good (educational) time, get a cheap diffraction grating, and
    use it to look at some signs. The difference between an actual neon
    spectrum and what you get from other-color signs is obvious and
    striking. Better hurry, before LEDs drive the educational signs into
    oblivion.

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