Printer Won't Connect to Network

[LEdminster]

My printer (HP 3050), which I have used for several years, will not connect to the Netgear Router R6350.  I cannot figure it out, and it is driving me crazy.  I have checked for updated drivers, gone through the wizard on the Netgear genie -- nothing. My Netgear product is R6350.

[DexterJB · Accepted solution]

Hi @LEdminster,

Welcome to the community!

1. What is the firmware version of the router?

2. Was the printer previously connected to the router?

3. How are you connecting the printer to the router (via USB or wireless)?

4. Are you getting an error message? If yes, what is the error message?

5. Can the printer detect the wireless network during setup?

6. Have you tried uninstalling the drivers and re-installing?

Dexter

Community Team

[DexterJB · Accepted solution]

Hi @LEdminster,

Welcome to the community!

1. What is the firmware version of the router?

2. Was the printer previously connected to the router?

3. How are you connecting the printer to the router (via USB or wireless)?

4. Are you getting an error message? If yes, what is the error message?

5. Can the printer detect the wireless network during setup?

6. Have you tried uninstalling the drivers and re-installing?

Dexter

Community Team

[DexterJB]

Hi @LEdminster,

I would like to follow up and check if you are still experiencing the issue.

Regards,

Dexter
Community Team

[LEdminster]

Thank you. I eventually had to uninstall the printer and reinstall it with new drivers. That worked!

[DexterJB]

Hi @LEdminster,

Thank you for the update and confirmation. Glad to know you got it working.

Regards,

Dexter
Community Team