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Forum Discussion

thejohnsolo's avatar
Mar 20, 2023

R6120 Repeatedly gives error message when attempting to set up the guest network

Just updated the firmware which caused the router to factory reset itself. When I got everything back up and running, I tried to turn on the guest network. Every time I do, it gives me an error message after trying to set up the credentials. I’ve rebooted (even unplugged) several times. Still getting the same error message.

6 Replies

  • What error message are you getting? 

    What happens if you use the default SSID name and a PW of Password123? 

    • thejohnsolo's avatar
      thejohnsolo
      Tutor

      It doesn't give an error code. It just says "Configuration Error" and on the bottom it says, "The Router could not apply your new settings. Check your WiFi connection and try again." I have tried the default SSID, but not that password. Any ideas?

  • Something to keep in mind with the R6120 is that it isn't gigabit. Its only 10/100mbps.

    Most ISP's base level speeds have increased to over 100mbps speeds. Meaning if that's happened with you, the R6120 is bottlenecking your network and slowing you down. Its a pretty old/base model device. 

    • thejohnsolo's avatar
      thejohnsolo
      Tutor

      My ISP has increased our speed to 300, but does that mean that the router would have a problem with activating the guest network? If so, is there a way to fix it? 

      • plemans's avatar
        plemans
        Guru

        You should still be able to activate the guest network. 

        but if you have 300mbps service, you need to upgrade that router. 

        Its not capable of speeds over 100mbps as its not gigabit. Its bottlenecking your network big time.