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R6220 game lag (SoF2 DH)

rusmms
Aspirant

R6220 game lag (SoF2 DH)

R6220 firmware: V1.1.0.50_1.0.1

Everything works except one thing - the game (Soldiers of Fortune 2 DH) hangs after 3-4 minutes online playin.
While if instead of R6220 I connect the old router (Zyxel Omni 2) there are no problems.
On R6220 when playing online in other games, there are no problems.

Pls help solve this problem.

Model: R6220|AC1200 Smart WiFi Router with External Antennas
Message 1 of 5

Accepted Solutions
DexterJB
NETGEAR Moderator

Re: R6220 game lag (SoF2 DH)

Hi @rusmms,

 

1. Please make sure you have done a factory reset after updating the routers firmware.

2. Please make sure you have forwarded the necessary ports for the game if there are any. You can check with the game developer/forums for more info.

3. Does the issue persist on all devices where the game is installed?

4. Does the issue persist on other games?

5. Does the issue persist on both wired and wireless connections?

 

Regards,

 

Dexter

Community Team

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Message 3 of 5

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rusmms
Aspirant

Re: R6220 game lag (SoF2 DH)

UPD: with previous firmware V1.1.0.34_1.0.1 problem was the same.
Message 2 of 5
DexterJB
NETGEAR Moderator

Re: R6220 game lag (SoF2 DH)

Hi @rusmms,

 

1. Please make sure you have done a factory reset after updating the routers firmware.

2. Please make sure you have forwarded the necessary ports for the game if there are any. You can check with the game developer/forums for more info.

3. Does the issue persist on all devices where the game is installed?

4. Does the issue persist on other games?

5. Does the issue persist on both wired and wireless connections?

 

Regards,

 

Dexter

Community Team

Message 3 of 5
rusmms
Aspirant

Re: R6220 game lag (SoF2 DH)

TY!
Still yesterday I looked with a sniffer at network exchange and I noted that since a certain moment packets from the server do not pass through a router. I decided that it is necessary to try to forward ports. And today I read your message.

As a result ports are forwarded, everything works.

Thanks for assistance!

Message 4 of 5
DexterJB
NETGEAR Moderator

Re: R6220 game lag (SoF2 DH)

Hi @rusmms,

 

You are welcome.

 

Regards,

 

Dexter

Community Team

Message 5 of 5
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